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Customer Engineer IV Jobs in Ohio

Digital Solutions | Devops Engineer Iv
By TELUS At , , Mo
8+ years of experience in DevOps, infrastructure management, or a related field.
Handle incident management, effectively addressing and resolving issues in a timely manner.
Hands-on experience in managing and maintaining Java service environments.
Manage Linux VM and cloud platforms to ensure the availability and scalability of software applications.
Strong experience using Splunk and APM tools with Splunk.
Experience in log monitoring and troubleshooting.
Qa Engineer Iv Jobs
By ConstructConnect, Inc At , Cincinnati, 45209, Oh
Practical experience writing effective test scripts or specifications using declarative grammar
Hands-on experience with advanced testing concepts such as pairwise, mutation, etc.
Practical experience using exploratory tools including Postman, browser DevTools, BugFinder, Fiddler, etc.
Experience with scripting and programming is not required but is beneficial
Collaborating with appropriate team members to discuss Non-Functional Requirements (NFRs) and their implementation for upcoming work
Five to nine years’ experience in the software testing field
Zero Trust Security Engineer Iv
By Navy Federal Credit Union At , Winchester, Va $85,500 - $146,300 a year
Ability to work and clearly communicate with all levels of management and staff. Excellent interpersonal, verbal, and written communication skills
Develop skills in identity and access management, data protection, endpoint detection and response, advanced cyber analytics
Bachelor’s degree or graduate studies from an accredited college/university or the equivalent combination of education, training, and experience
Proactively accumulate and maintain knowledge of current and merging/evolving technologies, concepts, and trends
Excellent collaboration and partnership skills across teams, customer service skills and interaction
Experience with Zero Trust Architectures (ZTA)

Are you looking for an exciting opportunity to use your technical knowledge and customer service skills to make a difference? We are looking for a Customer Engineer IV to join our team and provide technical support to our customers. You will be responsible for troubleshooting and resolving customer issues, maintaining customer relationships, and providing technical guidance. If you are passionate about technology and customer service, this is the job for you!

A Customer Engineer IV is a highly experienced technical professional who provides technical support and guidance to customers. They are responsible for troubleshooting, resolving customer issues, and providing technical advice and guidance.

What is Customer Engineer IV Skills Required?

• Excellent customer service skills
• Strong problem-solving and analytical skills
• Knowledge of computer hardware and software
• Ability to work independently and as part of a team
• Excellent communication and interpersonal skills
• Ability to work under pressure

What is Customer Engineer IV Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• 5+ years of experience in customer engineering or related field
• Professional certifications in relevant technologies (e.g. Microsoft, Cisco, etc.)

What is Customer Engineer IV Knowledge?

• Knowledge of computer hardware and software
• Knowledge of networking and network security
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting techniques

What is Customer Engineer IV Experience?

• 5+ years of experience in customer engineering or related field
• Experience in providing technical support and guidance to customers
• Experience in troubleshooting and resolving customer issues

What is Customer Engineer IV Responsibilities?

• Provide technical support and guidance to customers
• Troubleshoot and resolve customer issues
• Provide advice and guidance on