Vp, Employee Self-Service Experience
By Mastercard At , Purchase
Identify opportunities for automation by leveraging technology solutions to reduce administrative work and create a more positive employee experience.
Experience is establishing shared services or self-service strategy at a large organization.
Experience is setting up virtual agents to automate and elevate seamless user experience.
Outcome driven; with experience providing innovative analytical solutions that have lasting impact in multiple dimensions; strategic, operational, and financial.
End-to-end problem-solving and communication abilities: diagnosis, data cleaning, integration and transformation, analysis, visualization, and presentation
Curate formalized content that is accurate, simple and easy-to-find, supported though virtual agents/bots to answer frequently asked questions.