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Customer Communications And Engagement Lead Jobs

Constituency And Customer Engagement Coordinator
By Oklahoma Department of Human Services At Oklahoma City, OK, United States
Prepares recommendations for the Program Administrator. Child Welfare experience is strongly preferred.
Completion of a Master’s Degree and three (3) years of professional work experience in government or nonprofit.
A Bachelor's Degree and four (4) years of professional work experience in government or nonprofit.
Annual Salary $65,000.00 + Full State Employee Benefits
Plans, analyzes, and provides resolution of problematic issues.
Assists the Program Administrator with development and implementation of goals, policies, and procedures for Constituency & Customer Engagement.
Customer Engagement Lead (Remote)
By Johnson Controls At Fishers, IN, United States
Proven experience in business, project management, continuous improvement, sales, or customer service
Experience in process execution, customer service, sales, project management, continuous improvement with a demonstrated proficiency in active problem solving.
Advanced knowledge and experience in using Microsoft Office applications. Power BI a plus.
Work directly with the customer and functional support teams, including sales, to manage and resolve all customer related issues and concerns.
Ensure issues are managed and resolved as dictated by their SLAs (Service Level Agreements) and in accordance with our internal SLAs.
Manage and improve the NPS (Net Promoter Score) performance for your assigned customers.
Specialist/Sr Specialist, Customer Planning Communications And Engagement
By American Airlines At Dallas, TX, United States
Experience working with Microsoft Power Automate, Advanced Content Management Systems, or similar.
Knowledge of and/or experience in the commercial airline and/or Contact Center industries
Excellent written and verbal communications skills, storytelling, visualization, and presentation skills as well as strategic communications experience
Develop compelling communications plans and education campaigns to help American’s team members understand important business decisions
Bachelor’s degree or equivalent experience/training
5 years of relevant work experience in communications or media relations
Customer Communications And Engagement Lead
By Peloton Consulting Group At United States
7+ years prior Marketing experience in fast paced environment preferably in an agency, consulting or software organization
Eager to learn new skills and technologies
Strong writing and presentation skills
Hands-on experience with leading CRM and Marketing Automation tools, preferably with Salesforce and Oracle Eloqua
Experience in Adobe Photoshop, Premier, and InDesign a plus
Create regular direct communications to our customer base