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Customer Care Specialist 2 – Remote – New Mexico Jobs in Missouri

Patient Support Specialist (Remote, Mo) (New Health Care Company)
By 3M At , Cape Girardeau, Mo
Experience working with Discharge Planners and Case Managers
Presenting and reinforcing 3M value proposition to differentiate 3M from competitive offerings.
Using customer education programs, tools and presentations.
Experience in Medical Device sales
Patient Support Specialist (Remote, MO) (New Health Care Company)
Additional qualifications that could help you succeed even further in this role include:

Are you looking for an exciting opportunity to provide exceptional customer service from the comfort of your own home? We are looking for a Customer Care Specialist 2 to join our team in New Mexico and provide outstanding customer service to our clients. You will be responsible for responding to customer inquiries, resolving customer issues, and providing helpful information to ensure customer satisfaction. If you have excellent communication and problem-solving skills, this could be the perfect job for you!

Overview The Customer Care Specialist 2 – Remote – New Mexico is responsible for providing excellent customer service to customers in the state of New Mexico. This position requires the ability to work remotely and requires excellent communication and problem-solving skills. Detailed Job Description The Customer Care Specialist 2 – Remote – New Mexico is responsible for providing excellent customer service to customers in the state of New Mexico. This position requires the ability to work remotely and requires excellent communication and problem-solving skills. The Customer Care Specialist 2 – Remote – New Mexico will be responsible for responding to customer inquiries, resolving customer complaints, and providing customer support. The Customer Care Specialist 2 – Remote – New Mexico will also be responsible for providing customer feedback to the company and helping to identify areas for improvement. Job Skills Required
• Excellent customer service skills
• Excellent communication and problem-solving skills
• Ability to work remotely
• Ability to multitask and prioritize tasks
• Ability to work independently and as part of a team
• Knowledge of customer service software and systems
• Knowledge of customer service best practices
Job Qualifications
• Bachelor’s degree in a related field or equivalent experience
• At least two years of customer service experience
• Experience working remotely
• Experience with customer service software and systems
• Ability to work independently and as part of a team
Job Knowledge
• Knowledge of customer service best practices
• Knowledge of customer service software and systems
• Knowledge of customer service policies and procedures
• Knowledge of customer service regulations
Job Experience
• At least two years of customer service experience
• Experience working remotely
• Experience with customer service software and systems
Job Responsibilities
• Respond to customer inquiries and complaints in a timely manner
• Provide customer support and assistance
• Resolve customer complaints and issues
• Provide customer feedback to the company
• Identify areas for improvement in customer service
• Follow customer service policies and procedures
• Follow customer service regulations