Customer Care Specialist 2 – Remote – Georgia Jobs in Arkansas

Pay is based on several factors including but not limited to relevant work experience, education, and certifications.

Prior experience in a work from home position

What other skills/experience would be helpful to have?

You may be asked to participate in special projects, assume new responsibilities and adjust priorities as requested

1-3 years of prior experience in a customer-facing role

Excellent verbal, written, and listening skills

Assist with credit-related memberships, services, and product offerings; and advocate for solutions that will help consumers improve their creditworthiness.

At least one year of customer service experience.

Help consumers understand credit bureau processes and educate them on appropriate steps to request corrections.

Receive customer requests for assistance; identify support needed, and either help or forward requests to the appropriate functional area.

Effectively handle escalated customer issues in a professional and timely

Must live within 45 minutes of Van Buren, AR