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Customer Care Specialist 2 – Remote – Arizona Jobs in Iowa

Remote Care Specialist Jobs
By Smile Doctors At , Dallas, 75240
Manages clinical protocols with assigned Dental Monitoring support doctor
Participates in training sessions to expand Dental Monitoring and digital platform knowledge
One year of clinical orthodontic or dental experience, required
One year of technical support experience preferred, but not required
Medical, dental, vision and life insurance
Short and long-term disability coverage
Rn Care Manager - Arizona
By Wellvana Integration Partners, LLC At , Remote
Ability to apply clinical ?knowledge and experience in a care management role
Case Management, Care Management, Care Coordination, telephone nursing management, and/or Disease Management experience
Knowledge of care management concepts along the continuum of care
Required Knowledge, Skills, and Abilities
Uses analytics and practitioner referrals in identifying appropriate members for care management, utilizing established care management criteria.
Formulates and implements a member-centric care management plan, utilizing SMART goals, that address practitioner care goals, member/family concerns and available resources.

Are you looking for an exciting opportunity to provide exceptional customer service from the comfort of your own home? We are looking for a Customer Care Specialist 2 to join our team in Arizona and provide outstanding customer service to our clients. You will be responsible for responding to customer inquiries, resolving customer issues, and providing excellent customer service. If you have excellent communication skills and a passion for helping others, this could be the perfect job for you!

Overview The Customer Care Specialist 2 – Remote – Arizona is responsible for providing excellent customer service to customers via phone, email, and chat. The Customer Care Specialist 2 will be responsible for resolving customer inquiries, troubleshooting customer issues, and providing technical support. Detailed Job Description The Customer Care Specialist 2 – Remote – Arizona is responsible for providing excellent customer service to customers via phone, email, and chat. The Customer Care Specialist 2 will be responsible for resolving customer inquiries, troubleshooting customer issues, and providing technical support. The Customer Care Specialist 2 will also be responsible for providing product information, answering customer questions, and providing customer feedback to the company. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Ability to troubleshoot customer issues
• Knowledge of customer service software
• Knowledge of customer service processes
• Ability to work in a fast-paced environment
Job Qualifications
• High school diploma or equivalent
• 2+ years of customer service experience
• Experience with customer service software
• Experience with customer service processes
• Ability to multitask and prioritize tasks
Job Knowledge
• Knowledge of customer service software
• Knowledge of customer service processes
• Knowledge of customer service best practices
• Knowledge of customer service policies and procedures
Job Experience
• 2+ years of customer service experience
• Experience with customer service software
• Experience with customer service processes
• Experience with customer service best practices
Job Responsibilities
• Provide excellent customer service to customers via phone, email, and chat
• Resolve customer inquiries and troubleshoot customer issues
• Provide technical support to customers
• Provide product information and answer customer questions
• Provide customer feedback to the company