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Crypto Helpdesk Specialist Jobs in New York

Helpdesk Specialist Jobs
By Ampcus Inc At White Plains, NY, United States

Client: New York Power Authority (NYPA)

New York Power Authority, 123 Main Street, White Plains, NY 10601

Helpdesk Specialist Jobs
By Interactive Resources - iR At New York, NY, United States
Experience using help desk software and remote support tools preferred
Ideal Skills, Experience, and Competencies:
Strictly adheres to the use of the ticketing system for ALL incidents, changes, and problems; monitors and manages ticket work queues
1year of experience as a Customer Support Specialist or a similar customer service role preferred
Excellent analytical skills & problem-solving skills combined with the ability to provide a quick resolution to problems
High School Diploma/GED or equivalent work experience
Data Analyst, Crypto Sci0069
By Mastercard At , New York, 10011, Ny $69,000 - $107,000 a year
Relevant AML/Fraud certifications e.g. Certified Anti-Money Laundering Specialist (CAMS), Certified Fraud Examiner (CFE), etc.
Experience transacting with DEXs and/or DeFi protocols
Experience with Python, JavaScript, and TypeScript
Experience with smart contracts, writing or auditing Solidity
Training on blockchain analytic tool(s)
Fluency in a second language (Mandarin, Spanish, Korean, etc.)
Data Analyst, Crypto Sci0069
By Mastercard At New York County, NY, United States
Relevant AML/Fraud certifications e.g. Certified Anti-Money Laundering Specialist (CAMS), Certified Fraud Examiner (CFE), etc.
Experience transacting with DEXs and/or DeFi protocols
Experience with Python, JavaScript, and TypeScript
Experience with smart contracts, writing or auditing Solidity
Training on blockchain analytic tool(s)
Fluency in a second language (Mandarin, Spanish, Korean, etc.)

Are you passionate about blockchain technology and cryptocurrency? Do you have a knack for helping others? We are looking for a Crypto Helpdesk Specialist to join our team and provide top-notch customer service to our clients. If you have a strong understanding of the crypto industry and a desire to help people, this is the perfect job for you!

Overview:

A Crypto Helpdesk Specialist is a customer service professional who provides technical support to customers who use cryptocurrency. They are responsible for helping customers troubleshoot issues, answer questions, and provide guidance on how to use cryptocurrency.

Detailed Job Description:

A Crypto Helpdesk Specialist is responsible for providing technical support to customers who use cryptocurrency. They must be knowledgeable in cryptocurrency, blockchain technology, and digital wallets. They must be able to troubleshoot technical issues, answer customer questions, and provide guidance on how to use cryptocurrency. They must also be able to provide customer service and support in a timely and professional manner.

What is Crypto Helpdesk Specialist Job Skills Required?

• Knowledge of cryptocurrency, blockchain technology, and digital wallets
• Excellent customer service and communication skills
• Ability to troubleshoot technical issues
• Ability to provide guidance on how to use cryptocurrency
• Ability to work independently and as part of a team

What is Crypto Helpdesk Specialist Job Qualifications?

• Bachelor’s degree in computer science, information technology, or related field
• Previous experience in customer service or technical support
• Knowledge of cryptocurrency, blockchain technology, and digital wallets

What is Crypto Helpdesk Specialist Job Knowledge?

• Knowledge of cryptocurrency, blockchain technology, and digital wallets
• Knowledge of customer service and technical support
• Knowledge of troubleshooting techniques

What is Crypto Helpdesk Specialist Job Experience?

• Previous experience in customer service or technical support
• Previous experience in cryptocurrency, blockchain technology, or digital wallets

What is Crypto Helpdesk Specialist Job Responsibilities?

• Provide technical support to customers who use cryptocurrency
• Troubleshoot technical issues and provide guidance on how to use cryptocurrency
• Answer customer questions and provide customer service in a timely and professional manner
• Monitor customer feedback and provide feedback to management
• Stay up-to-date on cryptocurrency and blockchain technology trends