Corporate Services Concierge Jobs in Idaho

Resolve pharmacy calls concerning benefit coverage, co-pays, formulary coverage, vacation overrides, and utilization management requirements

Resolve incoming calls concerning members eligibility, benefits, provider information, clinical and pharmacy needs

Compose routine and non-routine correspondence to answer benefits/provider inquiries in writing

Requires at least 3 years of prior relevant experience

Coordinate membership changes such as member’s primary care physician

Analyze available programs, determine program eligibility, and connect member to appropriate BSC vendors, Health Advocates, Social Workers, Pharmacy Techs, and Pharmacists