Hr Service Center Associate Ii
By Experian At Costa Mesa, CA, United States
Carries out all responsibilities in accordance with professionalism and Experian policies, procedures, and applicable laws
At least 2 years of office related experience, preferably in Human Resources
Advanced skills with Microsoft Office, including Outlook, Excel, Teams, SharePoint and Word
Experience with Oracle a plus
Understanding of data integrity and audit requirements
Flexible future of work arrangements. Most employees are currently working remotely.

Are you looking for an exciting opportunity to join a dynamic team in a corporate service center? We are looking for a Corporate Service Center Associate to provide exceptional customer service and support to our clients. You will be responsible for responding to customer inquiries, resolving customer issues, and providing accurate information in a timely manner. If you have excellent communication skills and a passion for customer service, this could be the perfect job for you!

Corporate Service Center Associate Job Skills:

• Excellent customer service and communication skills
• Ability to multitask and prioritize tasks
• Proficiency in Microsoft Office Suite
• Knowledge of customer service principles and practices
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
• Knowledge of company policies and procedures

What is Corporate Service Center Associate Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Ability to type a minimum of 40 words per minute
• Ability to work flexible hours
• Ability to pass a background check

What is Corporate Service Center Associate Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of company policies and procedures
• Knowledge of Microsoft Office Suite
• Knowledge of customer service software

What is Corporate Service Center Associate Job Experience?

• Previous customer service experience
• Previous experience in a corporate service center

What is Corporate Service Center Associate Job Responsibilities?

• Respond to customer inquiries via phone, email, and chat
• Process customer orders and requests
• Troubleshoot customer issues and provide solutions
• Maintain customer records and update customer information
• Follow up with customers to ensure satisfaction
• Provide