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Social Media/Tier 2 Customer Care Team Member
By Harte Hanks At , Austin, Tx
Maintain a comprehensive knowledge base of product offerings, events, and industry news to provide accurate and up-to-date information to customers.
Great benefits including Medical, Dental, PTO, 401k Company Match and Tuition Reimbursement just to name a few
Join a global team with the stability of 100 years of experience and the flexibility and growth opportunities of a start-up
Provide timely and accurate responses to customer inquiries, troubleshooting technical issues, and offering appropriate solutions in a professional and empathetic manner.
Liaise with our Digital Operations Center to coordinate efficient and effective technical support efforts, ensuring a seamless customer experience.
Previous experience in a customer support role, preferably in a technical or digital environment
Animal Care Team Member
By Humane Society Naples At Naples, FL, United States
A generous benefits package that includes
Clean kennels and other enclosures to provide clean, comfortable quarters for our furry friends
Make sure every cat, dog, guinea pig, and rabbit gets enough to food and water
Keep our furry friends comfy with blankets and beds (this means there's some laundry to do!)
Keep a close eye on the animals for signs of illness or injury.
Take special care of sick or injured cats and dogs, or those with behavior challenges, until they are ready for adoption
Customer Care Team Member
By Southern Pines Healthy Pet Clinic At Hattiesburg, MS, United States
Manage large amounts of incoming calls
Proven customer support experience or experience as a client service representative
Strong phone contact handling skills and active listening
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
Identify and assess customers’ needs to achieve satisfaction
Customer Care Team Supervisor
By 2ULaundry At Charlotte, NC, United States
Own order feedback response management, ensuring all questions and concerns are addressed in a timely and effective manner
You have experience using an international workforce to delegate low-skill tasks away from your W2 staff.
Manage the team of 3-4 Customer Care Agents and 1-2 Dispatch (Delivery Driver Support) Agents.
Help reorganize Google Doc workflows into the Notion database for improved agent experience and scalability
Manage scheduling, timesheet approvals, and assist with other HR-related tasks
Own hiring and onboarding for all new team members, ensuring proper and effective training for all daily responsibilities
Director Team Member Care
By TAG - The Aspen Group At Chicago, IL, United States
Discipline and time management as well as orientation to results.
Skills to create and implement strategies to continually evolve services and improve operations and employee experience.
Contact Center/ Tier 1 and relevant technology management.
Teamwork and skills to collaborate with cross regional, multidisciplinary teams.
5+ years of experience in a Shared Services, Customer Support and/or leadership role in Human Resources.
Experience with managing a Tier 1 team that supports the HR organization and prioritizes the employee experience.
Automobile Care Team Member
By Automaxx of the Carolinas At Summerville, SC, United States
Ability to work on Saturdays
full-time Automobile Care Team Member
WHY YOU SHOULD JOIN OUR AUTOMOTIVE TEAM
truly values the contributions of our employees
medical, dental, vacation time, and a 401(k) with a 4% company match
About Automaxx Of The Carolinas
Director Customer Contact Jobs
By Florida Blue At United States
3+ years direct supervisory/management experience
Hires, mentors, develops, and performance manages a team of customer service leaders
Owns a customer population and the achievement of critical goals of experience and productivity
Maintains working knowledge of client industry, product, and market landscape
Related Bachelor’s degree or additional related equivalent work experience
Income protection benefits: life insurance, Short- and long-term disability programs;
Care Team Member - Remote - Mst Time Zone (Compact License Required)
By Optimize.Health At , Remote
Provide preventive health and disease management education and coaching
1-3 years of clinical experience, patient management, or disease management desired
Experience performing virtual visits with patients and telephonic care management
Manage patient messaging and alerts
Experience working with different provider practices and workflows
Motivational Interviewing/Health Behavior Change experience a plus
Care Team Member - Remote - Mst Time Zone (Compact License Required)
By Optimize Health At United States
Provide preventive health and disease management education and coaching
1-3 years of clinical experience, patient management, or disease management desired
Experience performing virtual visits with patients and telephonic care management
Manage patient messaging and alerts
Experience working with different provider practices and workflows
Motivational Interviewing/Health Behavior Change experience a plus
Contact Customer Care Team Member
By Cutera, Inc. At Brisbane, CA, United States
Excellent interpersonal skills with the ability to interact on varying levels of management and departments.
Demonstrate Critical Thinking and ability to excel with time and priority management
Bachelor’s degree in Business Administration or equivalent work experience.
A minimum of 2 years’ proven experience in a customer service /call center/sales environment.
Outstanding written and verbal communication skills.
Proficiency in but not limited to Microsoft Office, Salesforce Service Cloud customer service software preferred.