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Consumer Service Specialist Jobs in New Jersey

Consumer Support Specialist All Sports
By Mizuno USA At Atlanta Metropolitan Area, United States
-Maintain up-to-date knowledge of Mizuno USA’s product lines
-Assist customers and sales reps in billing, pricing, program inquiries, and processing rush requests
-Answer incoming phone calls through the Call Center
-Resolve customer problems as needed, including invoice and shipping errors, returns, and general issues for running accounts
-Review orders to ensure that they are processing smoothly
-Collaboratively maintaining centralized email boxes

Are you looking for a job that offers a great customer service experience? We are looking for a Consumer Service Specialist to join our team and provide exceptional customer service to our customers. You will be responsible for responding to customer inquiries, resolving customer complaints, and providing helpful advice and solutions. If you have excellent communication and problem-solving skills, we want to hear from you!

A Consumer Service Specialist is a customer service representative who provides assistance to customers with inquiries, complaints, and other issues. They are responsible for responding to customer inquiries, resolving customer complaints, and providing general customer service support.

What is Consumer Service Specialist Skill Requirements?

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to multi-task and prioritize
• Problem-solving and analytical skills
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications

What is Consumer Service Specialist Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications

What is Consumer Service Specialist Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software
• Knowledge of customer service policies and procedures

What is Consumer Service Specialist Experience?

• Previous customer service experience
• Experience in a call center environment
• Experience in a customer service role

What is Consumer Service Specialist Responsibilities?

• Respond to customer inquiries and complaints
• Resolve customer issues in a timely manner
• Provide general customer service support
• Maintain customer records and update customer information
• Follow up with customers to ensure satisfaction
• Monitor customer service metrics and provide feedback to management