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Consumer Service Representative Jobs

Consumer Representative A Jobs
By National Grid At , New Hartford $35.98 an hour
Position Responsibilities (including but not limited to):
Promote the extension or construction of electric and gas facilities including all necessary negotiations with customers and property owners.
Maintain sales contacts with dealer outlets, builders, electrical and gas trade, and allied organizations.
Advise customers in the proper application of their electric and gas service.
Call on customers as assigned, to determine applicable rates, coding, accuracy of meter readings, and explain customers' bills.
Prepare and submit required sales reports and correspondence.
Consumer Care Representative Jobs
By Delta Dental of Wisconsin At , Stevens Point, 54482, Wi
Develop and maintain a thorough working knowledge of IAS Sales and Customer Relationship Management tools
Computer skills, including experience with MS Office Suite applications
Develop and maintain a thorough working knowledge of IAS’s products and services
Meet and Maintain Core Contact Center Key Performance Indicators to provide an excellent customer experience to all callers in queue
Responsible for providing accurate benefit design information and closing the sale of the IAS dental products
High school diploma or equivalent with two years of related business experience
Consumer Service Operations Representative 1
By Humana At , , Ky
Work at Home Connectivity Requirements
The ability to cut your daily commute to less than a minute!! Yes 100% work at home
Military, healthcare/managed care, banking or related industry experience handling confidential and personal information
Cross training available for further skills development and potential Full-time opportunities
Prior customer service or operations work experience
Prior experience utilizing multiple computer applications simultaneously as well as performing multiple tasks simultaneously within a production-based environment
Consumer Relations Representative Jobs
By Monster Energy At Corona, CA, United States
Must have good problem solving skills.
Excellent written and verbal skills.
Create and maintain reports on databases to track and evaluate follow-through requests.
Answer e-mails and written communication from consumers regarding all Monster Energy product lines.
Must be able to constantly learn and answer questions about new products that are introduced to the market.
Perform other duties as may be needed from time to time.
Consumer Service Operations Professional
By Humana At , Glen Allen, 23060, Va
Experience with problem-solving and analytical skills
5 years claims processing experience
Experience with claims adjudication, systems, support and reporting
Experience in process improvement projects
Experience facilitating meetings with internal and external customers on a regular basis
Experience with Microsoft Excel (to include creating pivot tables and basic formulas)
Consumer Care Representative Jobs
By AltaPointe Health Systems At Mobile, AL, United States
Is knowledgeable about community services.
Actively works to enhance skills.
Adheres to 5 Star Customer Service guidelines and maintains professionalism when dealing with community, co-workers and consumers.
Answers all incoming calls to the specified location.
Obtains sufficient information from caller to determine nature of call and appropriate referral.
Schedules caller appointments for specified locations.
Care Coordinator - Consumer Service Operations
By Humana At , Birmingham, 35243, Al
1 - 3 years of customer service experience, including but not limited to: typing/data entry, inbound and outbound calls experience
Help members navigate their health plan and benefits
Previous inbound and/or outbound call center or related customer service experience
Excellent verbal, listening, and written communication skills
Working knowledge of computers, or a demonstrated technical aptitude and an ability to quickly learn new systems
Experience working with Medicare and dual-eligible members
Care Coordinator - Consumer Service Operations
By Humana At , Atlanta, 30338, Ga
1 - 3 years of customer service experience, including but not limited to: typing/data entry, inbound and outbound calls experience
Help members navigate their health plan and benefits
Previous inbound and/or outbound call center or related customer service experience
Excellent verbal, listening, and written communication skills
Working knowledge of computers, or a demonstrated technical aptitude and an ability to quickly learn new systems
Experience working with Medicare and dual-eligible members
Product Operations Analyst, Experian Consumer Service (Remote)
By Experian At Costa Mesa, CA, United States
Help facilitate Benefit Delivery Incident Management for close-loop resolution including triage, research, remediation, etc.
Solid knowledge in Agile software tools (e.g. Jira) and methodologies
Experience working with data visualization and/or business intelligence software (e.g. Tableau)
Experience with Serverless Computing systems (e.g. AWS Lambda, Microsoft Azure Functions, IBM OpenWhisk).
Strong technical acumen, curiosity, and familiarity with new technologies, APIs, programming languages, and databases (Postman experience is a plus)
Experience with complex direct-to-consumer products and systems
Care Coordinator - Consumer Service Operations
By Humana At , Cincinnati, 45202, Oh
1 - 3 years of customer service experience, including but not limited to: typing/data entry, inbound and outbound calls experience
Help members navigate their health plan and benefits
Previous inbound and/or outbound call center or related customer service experience
Excellent verbal, listening, and written communication skills
Working knowledge of computers, or a demonstrated technical aptitude and an ability to quickly learn new systems
Experience working with Medicare and dual-eligible members
Consumer Service Operations Representative
By Humana At , Hollywood, 33024, Fl
Excellent verbal, listening and written communication skills.
Previous inbound and/or outbound call center experience
Proficient in Microsoft Office Outlook and Word
Aptitude for quickly learning and navigating new technology, systems and applications.
Medical, Dental, Vision and a variety of other supplemental insurances
Paid time off (PTO) & Paid Holidays
Consumer Service Operations Representative
By Humana At , Miami Beach, 33140, Fl
Excellent verbal, listening and written communication skills.
Previous inbound and/or outbound call center experience
Proficient in Microsoft Office Outlook and Word
Aptitude for quickly learning and navigating new technology, systems and applications.
Medical, Dental, Vision and a variety of other supplemental insurances
Paid time off (PTO) & Paid Holidays

Are you looking for a job that will let you use your customer service skills to make a difference? We are looking for an enthusiastic and motivated Consumer Service Representative to join our team! You will be responsible for providing excellent customer service and resolving customer inquiries in a timely and professional manner. If you are looking for a rewarding career with a great company, this is the job for you!

Overview Consumer Service Representatives are responsible for providing customer service to clients and customers. They are the first point of contact for customers and are responsible for handling customer inquiries, complaints, and requests. They must be able to provide accurate information and solutions to customer inquiries and complaints in a timely and professional manner. Detailed Job Description Consumer Service Representatives are responsible for providing customer service to clients and customers. They must be able to handle customer inquiries, complaints, and requests in a professional and timely manner. They must be able to provide accurate information and solutions to customer inquiries and complaints. They must be able to maintain customer records and provide customer feedback to management. They must be able to identify customer needs and provide appropriate solutions. They must be able to handle customer complaints and resolve customer disputes. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Ability to work independently and as part of a team
• Ability to multi-task and prioritize tasks
• Ability to remain calm and professional in stressful situations
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software
• Knowledge of relevant regulations and laws
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software
• Knowledge of relevant regulations and laws
• Ability to work independently and as part of a team
• Ability to multi-task and prioritize tasks
• Ability to remain calm and professional in stressful situations
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software
• Knowledge of relevant regulations and laws
Job Experience
• Previous customer service experience
• Experience in a customer service role
• Experience in a call center environment
Job Responsibilities
• Respond to customer inquiries, complaints, and requests in a timely and professional manner
• Provide accurate information and solutions to customer inquiries and complaints
• Maintain customer records and provide customer feedback to management
• Identify customer needs and provide appropriate solutions
• Handle customer complaints and resolve customer disputes
• Follow up with customers to ensure satisfaction
• Monitor customer service metrics and provide feedback to management
• Ensure compliance with relevant regulations and laws