Loan Servicing Special Loans Specialist
By Carrington Mortgage Holdings, LLC At , Westfield, 46074 $19.50 an hour
Identify potential updates or gaps in the department's policies and procedures and provide recommendations to department management.
Come join our amazing team and work remote from home!
Conducts research to determine compliance with the SCRA protection benefits and updates the servicing system accordingly.
Intermediate skills in Microsoft Word and Excel required.
One (1) to two (2) years' mortgage servicing experience.
Experience with special loan product types and documentation preferred.
Loan Servicing Special Loans Specialist
By Vylla At , Westfield, In $19.50 an hour
Identify potential updates or gaps in the department’s policies and procedures and provide recommendations to department management.
Come join our amazing team and work remote from home!
Conducts research to determine compliance with the SCRA protection benefits and updates the servicing system accordingly.
Intermediate skills in Microsoft Word and Excel required.
One (1) to two (2) years’ mortgage servicing experience.
Experience with special loan product types and documentation preferred.

Are you looking for an exciting and rewarding career in consumer loan servicing? We are looking for a Consumer Loan Servicing Specialist to join our team! As a Consumer Loan Servicing Specialist, you will be responsible for providing excellent customer service, processing loan applications, and managing loan accounts. You will also be responsible for ensuring accuracy and compliance with all applicable laws and regulations. If you have a passion for customer service and a commitment to excellence, then this is the job for you!

Overview:

A Consumer Loan Servicing Specialist is responsible for providing customer service and loan servicing to customers who have taken out consumer loans. They are responsible for ensuring that loan payments are made on time, that customer accounts are up to date, and that customer inquiries are answered in a timely and professional manner.

Detailed Job Description:

The Consumer Loan Servicing Specialist is responsible for providing customer service and loan servicing to customers who have taken out consumer loans. This includes processing loan payments, answering customer inquiries, and providing customer service. The Consumer Loan Servicing Specialist must be knowledgeable about loan products, loan terms, and loan servicing procedures. They must also be able to accurately process loan payments and provide customer service in a timely and professional manner.

What is Consumer Loan Servicing Specialist Skills Required?

• Excellent customer service skills
• Knowledge of loan products, loan terms, and loan servicing procedures
• Ability to accurately process loan payments
• Ability to provide customer service in a timely and professional manner
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite

What is Consumer Loan Servicing Specialist Qualifications?

• Bachelor’s degree in finance, business, or related field
• At least two years of experience in loan servicing or customer service
• Knowledge of banking regulations and compliance
• Ability to work in a fast-paced environment

What is Consumer Loan Servicing Specialist Knowledge?

• Knowledge of loan products, loan terms, and loan servicing procedures
• Knowledge of banking regulations and compliance
• Knowledge of customer service principles and practices

What is Consumer Loan Servicing Specialist Experience?

• At least two years of experience in loan servicing or customer service
• Experience in a customer service or banking environment

What is Consumer Loan Servicing Specialist Responsibilities?

• Process loan payments and answer customer inquiries
• Provide customer service in a timely and professional manner
• Ensure customer accounts are up to date
• Monitor customer accounts for any discrepancies
• Ensure loan payments are made on time
• Follow up with customers regarding any outstanding payments
• Maintain accurate records of customer accounts