Customer Support Representatives Jobs
By Focus Services At Roy, UT, United States
We also offer bonus as well as AM and PM shifts!
Proficient PC and keyboarding skills with ability to multi-task
Good numerical and analytical skills
Skill to communicate effectively with customers
Insurance Benefits & Time Off
Field inbound calls in a professional manner

Are you passionate about providing excellent customer service? We are looking for Concierge Customer Service Representatives to join our team and provide exceptional service to our customers. If you are a people person who loves to help others, this is the job for you!

What is Concierge Customer Service Representatives Job Skills Required?

• Excellent customer service skills
• Strong communication skills
• Ability to multitask
• Knowledge of customer service principles and practices
• Ability to work in a fast-paced environment
• Proficiency in Microsoft Office
• Ability to work independently
• Ability to work with a team

What is Concierge Customer Service Representatives Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Ability to work in a fast-paced environment
• Ability to multitask
• Excellent communication skills
• Proficiency in Microsoft Office

What is Concierge Customer Service Representatives Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and tools
• Knowledge of relevant products and services
• Knowledge of applicable laws and regulations

What is Concierge Customer Service Representatives Job Experience?

• Previous customer service experience
• Experience in a fast-paced environment
• Experience in a customer service role

What is Concierge Customer Service Representatives Job Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Provide accurate information about products and services
• Handle customer complaints and resolve issues
• Process orders, forms, and applications
• Follow up with customers to ensure satisfaction
• Maintain customer records
• Monitor customer service metrics