Computer Support Technician Level I Jobs in Iowa , Employment

Are you looking for an exciting opportunity to use your technical skills to help others? We are looking for a Computer Support Technician Level I to join our team and provide technical support to our customers. You will be responsible for troubleshooting hardware and software issues, installing and configuring computer systems, and providing technical assistance to our customers. If you have a passion for technology and helping others, this is the job for you!

Overview Computer Support Technician Level I is responsible for providing technical support to customers and clients in a variety of areas, including hardware, software, and networking. They are responsible for troubleshooting and resolving technical issues, as well as providing technical advice and guidance. Detailed Job Description Computer Support Technician Level I is responsible for providing technical support to customers and clients in a variety of areas, including hardware, software, and networking. They are responsible for troubleshooting and resolving technical issues, as well as providing technical advice and guidance. They must be able to diagnose and repair hardware and software issues, as well as configure and install hardware and software. They must be able to provide technical support over the phone, via email, and in person. They must be able to communicate effectively with customers and clients and be able to provide clear and concise instructions. Job Skills Required

• Knowledge of computer hardware and software

• Knowledge of networking and troubleshooting

• Ability to diagnose and repair hardware and software issues

• Ability to configure and install hardware and software

• Ability to provide technical support over the phone, via email, and in person

• Excellent communication skills

• Ability to provide clear and concise instructions

Job Qualifications

• Bachelor’s degree in Computer Science or related field

• A+ certification or equivalent

• Experience in customer service

• Experience in technical support

Job Knowledge

• Knowledge of computer hardware and software

• Knowledge of networking and troubleshooting

• Knowledge of customer service

Job Experience

• Experience in technical support

• Experience in customer service

Job Responsibilities

• Troubleshoot and resolve technical issues

• Configure and install hardware and software

• Provide technical support over the phone, via email, and in person

• Communicate effectively with customers and clients

• Provide clear and concise instructions