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Collision Center Customer Service Representative Jobs

Sales & Amp; Service Representative - Customer Care Center
By PNC At Pittsburgh, PA, United States
Higher in range – Experience and skills add value above typical requirements of the role
Lower in range – Building skills and experience in the job
– Experience and skills align with proficiency in the role
Refers applicable products and services. Recommends appropriate solutions. Follows defined treatments and/or employs active listening skills to present alternative solutions.
Documents customer interactions and thoroughly completes service requests to minimize customer effort or additional action.
Compensation Range may vary based on Geographic Location
Employee Customer Service Center Representative
By University of Maryland Medical System At Linthicum, MD, United States
Communicates HR, Benefits, or Payroll objectives, policies, procedures, and government regulations.
Completes simple HR, Benefits, or Payroll related transactions.
One (1) year of experience in a call-center, or customer service related employment required
In-depth technical and administrative knowledge of work area and function
Recognized as a resource within function for problem solving capabilities
Strong communication skills at all levels – including written and oral
Employee Customer Service Center Representative
By University of Maryland Medical System At Linthicum Heights, MD, United States
Communicates HR, Benefits, or Payroll objectives, policies, procedures, and government regulations.
Completes simple HR, Benefits, or Payroll related transactions.
One (1) year of experience in a call-center, or customer service related employment required
Documents all customer inquiries, issues and transactions.
High School Diploma or GED required
Collision Center Customer Service Representative - Forest City
By Griffin Brothers Human Capital LLC At , Forest City, Nc
Health/Vision/Dental benefits available first of month following 30 days of employment
Interpersonal and customer service skills
EXPERIENCED, CHEERFUL Customer Service Representative
Ability to answer a high volume of calls and emails daily
Positive and driven team player
Proven track record of excellent attendance
Customer Service Representative-Metro Center
By CNG Holdings, Inc. At Phoenix, AZ, United States
Minimum Education And Experience Required
Interact with customers, using active listening skills, to confirm or clarify information and diffuse customer complaints.
High school diploma, GED, or equivalent experience
1+ year(s) of experience with sales, customer service, and/or cash handling preferred
Strong customer service, active listening, and verbal and written communication skills
Answer telephone inquiries in response to general questions, customer applications, requests, or other issues.
Sales & Service Representative - Customer Care Center
By PNC Financial Services Group At , Pittsburgh, 15222, Pa $40,980 - $61,750 a year

Additional requirements for success in a virtual role include:

Must possess a cell phone, tablet, or smart watch capable of downloading apps to receive VPN access code via PingID application.

Are you looking for an exciting opportunity to provide top-notch customer service in a fast-paced environment? We are looking for a Collision Center Customer Service Representative to join our team! You will be responsible for providing exceptional customer service to our clients, as well as managing customer inquiries and resolving any issues that may arise. If you have excellent communication skills and a passion for helping others, this could be the perfect job for you!

Overview:

A Collision Center Customer Service Representative is responsible for providing excellent customer service to customers who have been in an accident and need assistance with their vehicle repairs. They must be able to handle customer inquiries and complaints in a professional and courteous manner. They must also be able to provide accurate information about the repair process and the services offered by the collision center.

Detailed Job Description:

The Collision Center Customer Service Representative is responsible for providing excellent customer service to customers who have been in an accident and need assistance with their vehicle repairs. This includes answering customer inquiries, providing accurate information about the repair process and services offered, and handling customer complaints in a professional and courteous manner. The Customer Service Representative will also be responsible for scheduling appointments, providing estimates, and processing payments.

What is Collision Center Customer Service Representative Job Skills Required?

• Excellent customer service skills
• Ability to handle customer inquiries and complaints in a professional and courteous manner
• Knowledge of the repair process and services offered by the collision center
• Ability to provide accurate information to customers
• Excellent communication and interpersonal skills
• Ability to multitask and prioritize tasks
• Computer literacy

What is Collision Center Customer Service Representative Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of the automotive industry
• Ability to work in a fast-paced environment

What is Collision Center Customer Service Representative Job Knowledge?

• Knowledge of the repair process and services offered by the collision center
• Knowledge of the automotive industry
• Knowledge of customer service principles and practices

What is Collision Center Customer Service Representative Job Experience?

• Previous customer service experience
• Previous experience in the automotive industry

What is Collision Center Customer Service Representative Job Responsibilities?

• Answer customer inquiries and provide accurate information about the repair process and services offered
• Handle customer complaints in a professional and courteous manner
• Schedule appointments and provide estimates
• Process payments
• Maintain customer records
• Follow up with customers to ensure satisfaction