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Collections Spec II Jobs in Arkansas

Collections Specialist Ii - Remote - Financial Pacific Leasing
By Umpqua Bank At Nevada, United States
Meets individual call volume as assigned by management and calls are made in a professional manner.
Performs extensions, rewrites, purchase agreements and forbearance agreements as needed within their authority level or with approval of management.
Performs all other duties as assigned by management.
Notifies Supervisor or Manager of any significant situations that may cause harm or loss to the company.
Develops and maintains positive relationships with all Financial Pacific Company managers and staff.
Responsibilities include, but are not limited to:

Are you looking for a job that offers a unique opportunity to work with a wide variety of collections? We are looking for a Collections Spec II to join our team! In this role, you will be responsible for managing the collection of payments from customers, ensuring timely and accurate payments, and providing excellent customer service. You will also be responsible for researching and resolving customer inquiries, and providing support to other departments. If you have a passion for customer service and a knack for problem solving, this could be the perfect job for you!

A Collections Spec II job is a professional position responsible for managing and collecting delinquent accounts. This job requires excellent customer service and communication skills, as well as the ability to negotiate payment plans and resolve disputes. The job also requires knowledge of relevant laws and regulations, as well as the ability to use various software programs.

What is Collections Spec II Qualifications?

• Bachelor’s degree in finance, accounting, or related field
• At least two years of experience in collections
• Knowledge of relevant laws and regulations
• Excellent customer service and communication skills
• Ability to negotiate payment plans and resolve disputes
• Proficiency in using various software programs

What is Collections Spec II Knowledge?

• Knowledge of relevant laws and regulations
• Knowledge of collection techniques
• Knowledge of customer service principles
• Knowledge of financial and accounting principles
• Knowledge of computer software programs

What is Collections Spec II Experience?

• At least two years of experience in collections
• Experience in customer service
• Experience in financial and accounting principles

What is Collections Spec II Responsibilities?

• Contact delinquent customers to negotiate payment plans
• Resolve customer disputes
• Maintain accurate records of customer accounts
• Follow up with customers to ensure payments are made
• Ensure compliance with relevant laws and regulations
• Use various software programs to manage