Clinical Support Solutions Implementation Leader Jobs

Strong desire to grow a skill set applicable to various Client Experience roles.

Contribute to knowledge base documentation.

0-2 years of experience with SaaS based B2B business in various support roles

Strong written and verbal communication skills

Experience with HTML, JavaScript, and CSS

Experience with console troubleshooting is preferred

Understand and utilize web-based applications for project management and client business to business applications

Participates in New Client Implementations (and Supplementals, as needed) during kickoff meetings through Requirements phase of the project.

Provides availability, support & knowledge to CX Operations team in the development of internal training materials and training sessions.

Identifies barriers, provides resolutions and solutions through customer education and coordination with healthcare payer and internal Zelis resources.

1-3 Supervisory experience preferred or 2 years of progressive leadership and responsibility

3-4 years in Healthcare Industry experience preferred

Minimum of 3 years’ nursing experience. National cetification is required in area of practice.

RN license - BSN or MSN required.

This is a safety sensitive position. Please see the St. Bernards Substance Abuse Policy for further information.

#transitional care management #valuebasedcare #healthcareinnovation

- Accumulate a wealth of 5+ years' experience within the dynamic landscape of US healthcare.

Clinical Support Solutions Implementation Leader

- Spearhead the enterprise-wide implementation of our Clinical Support Solutions for both new and existing customers.

- Introduce standardized processes across our organization and client teams, fostering sustainable and dependable steady-state delivery.

**A Thriving Journey:** **Midwest Territory | Up to 75% Travel**