Clinical Case Manager Behavioral Health Jobs in Iowa

Participate in Total Quality Management activities and processes to assure operational compliance with regulatory requirements, including NCQA, NEMIS, HCFA, and OIC.

Certified in CCM (Certified Case Management) or obtain certification within 24 months of date of hire. (Required)

Five (5) years case management or health care experience. (Required)

Three (3) years management experience. (Required)

Experience managing case management teams and integrated case management model

Participate in the establishment and implementation of Care Management policies as required.

Knowledgeable and skilled in computer/word processing software and excel.

Demonstrated expertise in crisis management.

Minimum Education, Experience & Training Equivalent to:

Use working knowledge of assessing and addressing risk to escalate high risk clinical concerns to supervisor.

As appropriate, coordinate with CCS Clinical Case Managers to ensure appropriate BHT services.

Document client complaints and grievances, and submit them to the Quality department, per policy requirements.

Offer liaison support to people seen on a recurring basis that require short-term intensive case management.

Equivalency: 1 year of experience = 1 year of education

The City of Tacoma offers a generous program of employee benefits:

Licensing, Certifications and Other Requirements

Coordinate problem-solving and engagement activities among the team with similar and different specialties and skillsets.

Vision care with VSP for employees and eligible dependents enrolled in the Regence PPO medical plan with vision benefits.

Knowledgeable and skilled in computer/word processing software and excel

Minimum Education, Experience & Training Equivalent to:

Have working knowledge of assessing and addressing risk and the ability to escalate high risk clinical concerns to supervisor

As appropriate, coordinate with BHPN Clinical Case Managers to ensure appropriate BHT services

Document client complaints and grievances, and submit to the Quality department, per policy requirements

Have working knowledge of assessing and addressing risk and dangerous behaviors.

Uses appropriate screening criteria knowledge and clinical judgment to assess member needs.

Serves as a resource to other Behavioral Health Case Managers.

Experience in health coaching and motivational interviewing techniques.

Responds to more complex cases and account specific requests.

Conducts assessments to identify individual needs and develops specific care plan to address objectives and goals as identified during assessment.

Monitors and evaluates effectiveness of care plan and modifies plan as needed.