It Clinical Application Support Analyst Jobs in Texas

Additional education and professional certifications may be required.

Parker Water & Sanitation offers a robust benefits program including:

Solid troubleshooting skills for applications and installing, configuring, updating and integrating software applications.

Working knowledge of electronic mailing systems, SMTP and a Microsoft Exchange 365 environment.

Working knowledge of TCP/IP networking including routing, VLAN, VPN and security in a segmented LAN/WAN environment.

Responsible for the application of updates, patches and hot-fixes to various systems throughout the District.

Understand security and compliance requirements for the company.

Occasionally document new policies, procedures, and knowledge base articles.

Must have user support skills, especially interpersonal communication, and patience.

2-3 Years of Service Desk experience, customer service experience desired.

In-depth knowledge of Windows and Mac OS systems in an enterprise environment.

Experience with ticketing systems such as JIRA and Freshservice.