Front Office Specialist Prn Allentown, Pa
By Concentra At Allentown, PA, United States
Checks patients in appropriate patient management system in accordance with client company protocols.
Checks out patients in appropriate patient management system according to procedure and distributes records according to the Employer’s protocols.
Demonstrated Intermediate knowledge of PCs, word processing, and data entry
Manages dissemination of all paperwork to outside parties including non-injury paperwork, custody and control forms.
Completes processing of patient referrals including accurate checkout, paperwork processing, patient education and communication with Client Support Services as required.
One year of experience in customer service environment preferred

Are you looking for a flexible and rewarding job opportunity? Join our team as a Clinic Front Office Assistant PRN and help us provide quality care to our patients!

Job Description of Clinic Front Office Assistant PRN The Clinic Front Office Assistant PRN is responsible for providing administrative support to the clinic staff and patients. This includes greeting patients, scheduling appointments, verifying insurance information, collecting payments, and providing general customer service. The Clinic Front Office Assistant PRN must be able to work in a fast-paced environment and handle multiple tasks simultaneously. Job Skills Required
• Excellent customer service skills
• Knowledge of medical terminology
• Knowledge of insurance verification and billing processes
• Ability to multitask and prioritize tasks
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite
• Excellent communication and organizational skills
• Ability to maintain patient confidentiality
Job Qualifications
• High school diploma or equivalent
• Previous experience in a medical office setting preferred
• Knowledge of medical terminology and insurance verification processes
• Ability to work independently and as part of a team
• Excellent customer service and communication skills
Job Knowledge
• Knowledge of medical terminology and insurance verification processes
• Knowledge of medical office procedures and protocols
• Knowledge of HIPAA regulations
• Knowledge of Microsoft Office Suite
Job Experience
• Previous experience in a medical office setting preferred
• Previous experience with customer service and/or administrative support
Job Responsibilities
• Greet patients and provide customer service
• Schedule appointments and verify insurance information
• Collect payments and process paperwork
• Answer phones and respond to inquiries
• Maintain patient confidentiality
• Assist with other administrative tasks as needed