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Client Support Engineer Jobs

Client Engineer Jobs
By Zillow At United States
Experience in onboarding, procurement and license management of Cloud and SaaS applications and vendors
Manage licensing, access, and lifecycle management of the various applications supporting the business
Experience in configuring, securing, and managing applications such as Google Workspaces, G Suite, Slack, O365, Okta (applicable certifications are a plus)
Experience working as part of an Agile team on IT projects to meet business requirements
Experience with domain migrations in support of mergers and acquisitions
Demonstrated experience managing and maintaining various cloud-based resources including hosted compute and VDI technologies
Client Support Assistant Jobs
By CureMed Health At Jersey City, NJ, United States
Comprehensive training to develop your client support skills and knowledge.
A high school diploma or equivalent; relevant certifications are a plus.
Excellent communication skills, both verbal and written, with a keen attention to detail.
Strong problem-solving abilities to address client inquiries and issues effectively.
Benefits such as health insurance, retirement plans, and paid time off.
Responding promptly to client inquiries via phone, email, or chat in a friendly and professional manner.
Client Support Manager Jobs
By Emarsys At Greater Indianapolis, United States
Basic technical knowledge and experience in web technologies (HTML/DNS/email/Internet protocols/API).
Escalate to line managers and Client Success Managers when an issue may impact the revenue and/or the relationship with the client.
Previous helpdesk experience or a customer facing role is an advantage.
Outstanding communication skills (written and verbal) over the phone, via email and on live chat.
Previous experience with online and email marketing preferred.
Serve as daily first point of contact for our clients on all operational matters concerning the use of our application.
Director, Client Support - Business
By Frontline Education At United States
Excellent project management, organization, and communication (both verbal and written) skills
Proven management and/or relationship management experience
Demonstrate a breadth and depth of operational support delivery management expertise focused on support quality, people, process, and technology
Ability to innovate, drive change management, and solve problems creatively
Background in enterprise customer success/account management
Help define Support best practices, creating an efficient and repeatable model that ensures clients are provided with stellar Support experiences
Manager - Client Support
By ADP At Norfolk, VA, United States
May have oversight of Workforce Management to include scheduling, and succession planning.
Ability to maintain cooperative working relationships with all levels of management
Proficiency and in-depth knowledge of all pertinent ADP HR, Payroll and Benefits policies and procedures
Manage escalated issues and provide direction.
At least 5 years of relevant/similar experience
At least 3 years of people leadership experience
Director, Client Support Jobs
By Attentive At United States
Demonstrated skill in workforce and shift/schedule management
Oversee and manage the Support leadership team to maintain our incredible levels of service
Work with Senior Managers to improve our Quality and Technical programs
Work with Product teams to translate customer feedback into specific product requirements.
5-8 years of experience leading B2B Support teams in complex and constantly changing environments
Skilled in data-analysis, planning & budget/capacity forecasting
Client Support Engineer Jobs
By ApplicantPro At , Remote $14 an hour
REQUIREMENTS FOR A CLIENT SUPPORT ENGINEER
Respectful - be kind, positive, and helpful
Career-minded - looking for more than a job
Self-motivated - sees what needs to be done and does it
Team player - get along well with others and have a true understanding of teamwork
Pride in your work - real desire to do quality work and ensure customer satisfaction
Client Support Coordinator - Remote
By Labcorp At , Burlington, 27215, Nc
Communicate with management regarding potential issues and address customer pain points.
Data entry into order and CRM systems.
3 years of experience in related field customer support and project coordination.
Exceptional communication and problem-solving skills.
Strong Excel and PowerPoint abilities.
B.A./B.S. or equivalent years of experience
Client Support Manager Jobs
By Mindful Support Services At Mountlake Terrace, WA, United States
At least 2 years of high-paced management experience (hospitality, retail, healthcare, etc.)
Address provider and client concerns and risk management situations, escalating to Upper Management as needed.
Accept and offer open and direct feedback intended to grow and develop skills
Ability to communicate professionally, clearly, and effectively with management, staff and customers
Bachelor’s degree and/or relevant experience with Microsoft Suite, proven ability to meet deadlines, and capacity to demonstrate ideas in meetings
Experience supervising, training and mentoring staff

Are you looking for an exciting opportunity to use your technical skills to help customers? We are looking for a Client Support Engineer to join our team and provide exceptional customer service. You will be responsible for troubleshooting and resolving customer issues, as well as providing technical advice and guidance. If you have a passion for technology and a commitment to providing excellent customer service, this could be the perfect job for you!

Overview Client Support Engineers provide technical support to clients who are using a company's products or services. They are responsible for troubleshooting and resolving technical issues, providing customer service, and helping clients understand how to use the products or services. Detailed Job Description Client Support Engineers are responsible for providing technical support to clients who are using a company's products or services. They must be able to troubleshoot and resolve technical issues, provide customer service, and help clients understand how to use the products or services. They must also be able to communicate effectively with clients and other members of the technical support team. Job Skills Required
• Excellent customer service skills
• Strong problem-solving and troubleshooting skills
• Knowledge of computer hardware and software
• Knowledge of networking and other technical systems
• Ability to communicate effectively with clients and other members of the technical support team
• Ability to work independently and as part of a team
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or a related field
• Experience in customer service and technical support
• Knowledge of computer hardware and software
• Knowledge of networking and other technical systems
• Ability to troubleshoot and resolve technical issues
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of networking and other technical systems
• Knowledge of customer service and technical support
• Knowledge of troubleshooting and resolving technical issues
Job Experience
• Previous experience in customer service and technical support
• Previous experience in troubleshooting and resolving technical issues
• Previous experience in providing customer service
Job Responsibilities
• Provide technical support to clients who are using a company's products or services
• Troubleshoot and resolve technical issues
• Provide customer service and help clients understand how to use the products or services
• Communicate effectively with clients and other members of the technical support team
• Work independently and as part of a team