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Client Services Rep Jobs in North Carolina

Overnight Executives - Client Services
By AIR HAMBURG Luftverkehrsgesellschaft mbH At , Columbus $26.44 - $31.25 an hour
Proactively communicate with clients on operational restrictions (e.g. weather restrictions, slot and permits) and seek and offer suitable alternative
Handle flight bookings, striving for optimal service quality and efficiency, and a delighted client every time.
US-NY-New York City | US-FL-Fort Lauderdale
Hourly rate range: $26.44 to $31.25 per hour + bonuses
Client Services Manager Jobs
By Concord Communications At Concord, NC, United States
Knowledge of IT best practices, policies and regulations
Knowledge of computer software, hardware, and procedures
Knowledge of technology innovations and trends
Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Strong analytical and problem-solving skills.

Are you looking for a job that allows you to use your customer service skills to make a difference? We are looking for a Client Services Rep to join our team and help us provide exceptional customer service to our clients. If you have a passion for helping people and a knack for problem-solving, this could be the perfect job for you!

What is Client Services Rep Skills Required?

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to multitask and prioritize tasks
• Proficiency in Microsoft Office Suite
• Ability to work independently and as part of a team
• Ability to handle difficult customer situations
• Knowledge of customer service principles and practices

What is Client Services Rep Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service software, databases, and tools

What is Client Services Rep Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of administrative and clerical procedures

What is Client Services Rep Experience?

• Previous customer service experience
• Experience in a call center environment

What is Client Services Rep Responsibilities?

• Respond to customer inquiries via phone, email, and chat
• Provide accurate information about products and services
• Troubleshoot customer issues and provide solutions
• Process orders, forms, and applications
• Follow up with customers to ensure satisfaction
• Update customer information in the customer service database
• Handle customer complaints and escalate issues as needed