Client Services Manager - Political, Advocacy & Government
By Roku Inc. At Washington, DC, United States
Previous account management or Agency experience preferred
Own IO processing, workflows and pipeline management
Provide support to and complete additional projects as directed by AE/management
An analytical, project management, deadline-drive, and process-oriented personality
Organize research and track competitive information, market/industry knowledge on a daily/weekly basis for designated clients
Identify opportunities for Betas, New Offerings and support GTM efforts with Product Marketing

Are you an experienced Client Services Project Manager looking for a new challenge? We are looking for a motivated individual to join our team and help us deliver exceptional customer service and project management. You will be responsible for managing client projects from start to finish, ensuring that all deadlines are met and that the highest quality of service is provided. If you have a passion for customer service and project management, this is the perfect opportunity for you!

Overview A Client Services Project Manager is responsible for managing the client services projects from start to finish. This includes working with clients to define project scope, developing project plans, managing resources, and ensuring that projects are completed on time and within budget. The Client Services Project Manager must have excellent communication and organizational skills, as well as a strong understanding of project management principles and techniques. Detailed Job Description

The Client Services Project Manager is responsible for managing the client services projects from start to finish. This includes working with clients to define project scope, developing project plans, managing resources, and ensuring that projects are completed on time and within budget. The Client Services Project Manager must have excellent communication and organizational skills, as well as a strong understanding of project management principles and techniques. The Client Services Project Manager will be responsible for the following tasks:

• Developing project plans and schedules
• Managing project resources
• Ensuring that projects are completed on time and within budget
• Monitoring project progress and providing regular updates to clients
• Identifying and resolving project issues
• Developing and maintaining relationships with clients
• Providing technical support to clients
Job Skills Required
• Excellent communication and organizational skills
• Strong understanding of project management principles and techniques
• Ability to manage multiple projects simultaneously
• Ability to work independently and as part of a team
• Ability to work under pressure and meet tight deadlines
• Proficiency in Microsoft Office Suite
Job Qualifications
• Bachelor’s degree in Project Management, Business Administration, or related field
• 5+ years of experience in project management
• PMP certification preferred
Job Knowledge
• Knowledge of project management principles and techniques
• Knowledge of project planning and scheduling
• Knowledge of project budgeting and resource management
• Knowledge of risk management and quality assurance
Job Experience
• 5+ years of experience in project management
• Experience in client services
• Experience in developing and managing project plans
• Experience in managing project resources
Job Responsibilities
• Develop project plans and schedules
• Manage project resources
• Monitor project progress and provide regular updates to clients
• Identify and resolve project issues
• Develop and maintain relationships with clients
• Provide technical support to clients
• Ensure that projects are completed on time and within budget