Program Specialist (Environmental Response), Gs-0301-09
By USAJOBS At Washington, DC, United States
Must be able to obtain NRC Duty Officer Certification within 12 months.
A final offer of employment is contingent upon a negative drug test result.
Reviewing and analyzing other watch standers incident reports to ensure regulatory compliance, accuracy, and quality control.
The position requires a valid state driver's license.
Males born after 12/31/1959 must be registered for Selective Service.
This position requires a rotating shift, 7 days per week, 24 hours per day.

Are you looking for a job that combines customer service and problem-solving? We have the perfect opportunity for you! We are looking for a Client Response Specialist to join our team and provide exceptional customer service to our clients. You will be responsible for responding to customer inquiries, resolving customer issues, and providing solutions to customer needs. If you are a people-person with excellent communication and problem-solving skills, this is the job for you!

A Client Response Specialist is a customer service professional who is responsible for responding to customer inquiries and complaints. They provide assistance to customers in a timely and professional manner, and ensure that customer satisfaction is maintained.

What is Client Response Specialist Skills Required?

• Excellent communication and interpersonal skills
• Ability to handle customer inquiries and complaints in a professional manner
• Ability to multitask and prioritize tasks
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to work independently and as part of a team

What is Client Response Specialist Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices

What is Client Response Specialist Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software

What is Client Response Specialist Experience?

• Previous customer service experience
• Experience in a customer service role

What is Client Response Specialist Responsibilities?

• Respond to customer inquiries and complaints in a timely and professional manner
• Provide assistance to customers in a courteous and friendly manner
• Follow up with customers to ensure satisfaction
• Maintain customer records and update customer information
• Monitor customer feedback and provide feedback to management
• Resolve customer issues in a timely and efficient manner