Client Relations Supervisor Jobs in California

Long-term client relationship development and management skills

Responsible for weekly meetings with the Operations Manager to discuss the following items:

4+ years of experience in Payer environment with focus in Risk Adjustment; Medicare Advantage experience preferred

Bachelor’s Degree or equivalent experience

Strong subject matter knowledge of the Payer vertical; both health plans and Risk Bearing Providers

Excellent written, verbal and presentation skills

Participate in collaborative training sessions with other Client Relations Manager’s on customer relations and up-to-date knowledge of products and services

Enhance our client’s reputation by using excellent client service skills

0-3 years of sales, working as a Client Relations Manager, customer service representative or client services roles

Strong desire to continuously learn and develop professional skills

Professionally represent our mission and values and the brand during each client engagement

Resolve and document all client contacts, inquiries, and concerns in the system

1-2 years of hospitality and management experience

Communicate daily with the Supervisor/Facility Manager

Manage FedEx packages and deliveries

May track inventory levels and if needed inform Facility Manager

Knowledge of AV equipment, computers & USB

Knowledge of FedEx/UPS shipping procedures

All stylists to outreach to achieve repeat sales from new clients according to target given by management.

Ensure actions are taken to reactivate “hot inactive” clients according to target given by management.

Achieve Individual Sales Goal by using appropriate sales techniques:

Reach monthly, weekly, and annual store targets with the team.

Increase average basket in quantity and value (UPT, AVT).

Identify potential partnership with external organization to drive additional sales.

Participate in classroom training sessions and product knowledge seminars.

Qualify buyers by using the buyer requirement standards and company policies

Enhance our clients reputation by using top notch customer service skills

1-2 years of marketing, sales or customer service experience

Strong desire to continue learning and developing professional skill sets

Exceptional customer service and communication skills

Participate in classroom training sessions and product knowledge seminars.

Qualify buyers by using the buyer requirement standards and company policies

Enhance our clients reputation by using top notch customer service skills

1-2 years of marketing, sales or customer service experience

Strong desire to continue learning and developing professional skill sets

Exceptional customer service and communication skills

Excellent project and time management skills.

Effectively and creatively manage the client schedule to reduce drop-offs and keep vacancy rate low

Answer incoming client calls and successfully lead them through our discovery, education, and booking process

1 year of experience preferred – willing to accept entry level roles for motivated candidates

Excellent verbal communication skills on the phone and in person.

A deep passion for creating a truly “memorable” client experience.

Answer phone, email and live chat inquiries while demonstrating impeccable communication skills, both verbal and written

Display and implement product knowledge, while conveying the Hermès style, values, and vision

Adhere to all Hermès policy & procedures relative to role and responsibilities

1-2 years of experience, including hands-on internship, in similar call center and/or customer service environment

Team player, proactively assisting peers as needed, mentoring new members, and sharing knowledge.

Proven excellence at communication skills (verbal and written) and ability to multitask.