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Client Onboarding Supervisor Jobs in Michigan

Onboarding & Client Success Representative
By RaiseRight At Grand Rapids, MI, United States
Proven experience in a client-facing role, such as customer success, account management, or client services.
Strong organizational and project management skills, with attention to detail and ability to follow through on commitments.
Provide training/demos to clients on how to effectively use our fundraising platform, including system navigation, reporting, and campaign management.
Ability to manage multiple clients simultaneously and prioritize tasks effectively to meet deadlines and deliver exceptional customer experiences.
Conduct basic needs assessments to understand clients' specific fundraising goals, challenges, and requirements.
Excellent interpersonal and communication skills, with the ability to build strong relationships and effectively engage with clients at various organizational levels.
Account Supervisor, Client Leadership
By Dentsu Creative At Detroit, MI, United States
Work with Sr. Producer on virtual event management meeting event specific deadlines, landing page creative, copy reviews
Demonstrated background in Account Management in a creative agency environment
Manages to client timing ensuring briefs are signed off on, deliverables are tracking on time, documented client reviews
Assist the VPs in program requests, craft presentations outlining the platform, benefits and customizations
Demonstrated experience with omni channel / integrated program planning and execution
Works with lead client on all platform requests; sprint prioritization, creative briefs, reviews and approvals

Are you looking for an exciting opportunity to lead a team of Client Onboarding Specialists? We are looking for a Client Onboarding Supervisor to join our team and help us provide exceptional customer service to our clients. You will be responsible for overseeing the onboarding process, ensuring that all clients receive a smooth and efficient experience. If you have a passion for customer service and are looking for a rewarding career, this could be the perfect job for you!

Overview:

The Client Onboarding Supervisor is responsible for overseeing the onboarding process for new clients. This includes ensuring that all necessary paperwork is completed, that the client is provided with the necessary information and resources, and that the onboarding process is completed in a timely and efficient manner.

Detailed Job Description:

The Client Onboarding Supervisor is responsible for overseeing the onboarding process for new clients. This includes working with the client to ensure that all necessary paperwork is completed, that the client is provided with the necessary information and resources, and that the onboarding process is completed in a timely and efficient manner. The Client Onboarding Supervisor will also be responsible for monitoring the progress of the onboarding process, providing feedback and guidance to the client, and ensuring that all onboarding requirements are met.

What is Client Onboarding Supervisor Job Skills Required?

• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong organizational and problem-solving skills
• Ability to manage multiple tasks and prioritize effectively
• Knowledge of customer service principles and practices
• Knowledge of relevant regulations and laws
• Proficiency in Microsoft Office Suite

What is Client Onboarding Supervisor Job Qualifications?

• Bachelor’s degree in Business Administration, Finance, or a related field
• At least 3 years of experience in customer service or client onboarding
• Knowledge of customer service principles and practices
• Knowledge of relevant regulations and laws
• Proficiency in Microsoft Office Suite

What is Client Onboarding Supervisor Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant regulations and laws
• Knowledge of onboarding processes and procedures
• Knowledge of customer relationship management (CRM) systems

What is Client Onboarding Supervisor Job Experience?

• At least 3 years of experience in customer service or client onboarding
• Experience in managing customer relationships
• Experience in developing and implementing onboarding processes

What is Client Onboarding Supervisor Job Responsibilities?

• Oversee the onboarding process for new clients
• Work with the client to ensure that all necessary paperwork is completed
• Provide the client with the necessary information and resources
• Monitor the progress of the onboarding process
• Provide feedback and guidance to the client
• Ensure that all onboarding requirements are met
• Develop and implement onboarding processes
• Manage customer relationships
• Ensure compliance with relevant regulations and laws