It Client Onboarding Project Coordinator Jobs

Understand the detailed requirements of all vendor partners, ensuring we are meeting all requirements.

Assist existing customers with compliance requirements and auditing.

2+ years of experience in customer support, sales support, mortgage processing, or similar position strongly preferred

Excellent communication and customer service skills

Salesforce CRM experience a plus

Work together with other support personnel to jointly execute the onboarding of new customers.

Responsible for the scheduling, time management, and utilization management of team members.

Provide finance information for ongoing monthly billing throughout the onboarding project

Possess strong interpersonal skills in order to work with both technical and non-technical staff at various levels in the organization.

Collaborate with all VC3 departments to continuously improve our service offering to maximize client satisfaction.

Good problem solving and decision-making skills; ability to understand and analyze complex issues

Completion of an accredited 2-year post-secondary diploma in Computer Systems/Engineering or equivalent business experience