Client Onboarding Automation Product Manager Jobs

10+ years of experience in product management or equivalent role

Drive global product requirements definition, product planning and product design (including writing PRDs) of new features and enhancements

BS/BA Degree in a technology related field OR equivalent experience

Prior work experience in a technology-related field (especially AI/ML)

Experience working in the trust and safety domain (especially adversarial scopes and anti-automation)

Experience building web products with a demonstrated ability to drive product planning, development, and launch

Prioritizes competing objectives and manages time with skill

AP PERKS & BENEFITS - WHAT WE OFFER

Possesses superior written and verbal communication skills

Knows how to collaborate with team members in a remote environment

2-3 years affiliate marketing experience in an agency environment required

Experience communicating with clients and leading client calls

3+ years of experience as a product manager on Fintech or B2C apps

Develop and execute on the account creation experience and acquisition strategies

Have experience with our tools or similar (Amplitude, Segment, Iterable, etc.)

Ensuring the account creation metric is performing well and constantly improving

Create, prioritize, and maintain the product backlog

Increase conversion rate of registration flow

Prioritizes competing objectives and manages time with skill

AP PERKS & BENEFITS - WHAT WE OFFER

Possesses superior written and verbal communication skills

Knows how to collaborate with team members in a remote environment

2-3 years affiliate marketing experience in an agency environment required

Experience communicating with clients and leading client calls

Manage multiple projects, executing at a high level and on time.

Demonstrate company knowledge and effective use of customer service techniques.

Manage time efficiently to meet productivity goals.

4+ years of client service experience.

2+ years of client onboarding experience.

Experience collaborating with internal departments.

Bachelor's Degree or similar work experience with a minimum of 1 – 3 years of banking or cash management sales experience.

Possess strong Analytical and Project Management skills (process analysis, steps required, data required, ask second level questions, professional curiosity, etc.)

Excellent verbal and written communication skills. Previous experience presenting to clients

Create material to support the onboarding events, maintain transparency for stakeholders and manage stakeholder expectations.

Develop, monitor and report on KPIs to ensure clients are receiving best-in-class client experience and business development objectives are met.

Excellent organizational skills with the ability to set priorities and handle difficult situations while maintaining strong personal relationships

Required Qualifications, Capabilities and Skills

Preferred Qualifications, Capabilities and Skills

Drive CB KPI reporting and manage Commercial Bank dependencies / cross impacts

Co-sponsor go-to-market and commercialization efforts to ensure solutions are ready to be offered to Commercial Banking clients

5+ years of relevant Product, Strategy or Consulting experience within Payments (Banking or Fintech) using a data-driven approach

Strong knowledge of payments, particularly within a bank or FinTech provider or as operator of a platform business