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Client Happiness Associate Jobs

Director, Martech - Customer Happiness
By Athletic Greens At United States
Experience translating business requirements into technical requirements.
8-10+ years of experience in Customer Experience, including a heavy Customer Service component.
Experience utilizing Gladly or other similar customer service platforms.
Experience utilizing SMS as a Customer Service communication channel with demonstrated examples of driving innovative experiences in this medium.
Experience working cross-functionally and ability to effectively communicate with a wide range of stakeholders across functions and levels.
Strong analytical skills and a very structured approach.
Client Marketing Associate Jobs
By Finalsite At United States
Experience in event planning, project management, or community management is preferred.
Strong organizational and time management skills, with the ability to manage multiple projects simultaneously.
Proficiency in using marketing automation platforms, content management systems, and social media tools.
Identify opportunities to improve the community experience and provide recommendations for enhancement.
Secure venues, manage logistics and oversee event registration processes.
Manage post-workshop evaluations and collect feedback for continuous improvement.
Customer Happiness Associate Jobs
By Sugardoh At United States
Location: Remote, Austin, TX -Preferred
Manage day-to-day aspects of community-oriented programs like influencer programs.
Excellent verbal and written communication skills to craft engaging content and to interact with customers.
Strong problem-solving skills and a customer-first mindset.
Brainstorm with the marketing team to conceptualize and execute engaging campaigns for customer retention.
Ability to foster social media communities.
Client Associate Jobs
By T & D Solutions, Inc. At Oklahoma City, OK, United States
Regularly attend client knowledge, training, and development meetings to enhance client program knowledge, conduct account performance reviews and communicate company goals.
Effectively track and report measures of success in the market.
Collaborate on new campaigns and strategies to increase market exposure and new business.
Excellent communicator, both verbal and written
Intense attention to detail with accuracy and consistency
Ability to build effective relationships with a wide range of people
Client Communications Associate Jobs
By Megalodon Management At Lowell, MA, United States
A driven mindset with impeccable time management skills and a superior work ethic
Attend regular product training sessions with other Client Communications Associate team-mates and upper-level management
Engage in communication with customers directly, be an expert on all product knowledge and educate them on their desired product inquiry
Communicate the features and benefits of specific products/services based on individualized needs
1-2 years of experience in a customer service or sales role is highly recommended
Excellent communication skills, both verbal and nonverbal
Customer Happiness Specialist Jobs
By La-Z-Boy Incorporated At California, United States
Displays expert knowledge on the full Joybird catalog and provides style advice and product recommendations to suit a customer’s unique needs.
Assist our leadership team to create programs and initiatives to make our customers’ experiences even better.
You have 1-2 years of call center experience
Shares valuable insights with our product, marketing and technology teams regarding customer needs and feedback.
You clearly walk the customer through the resolution and set expectations for delivery.
Resilient – The ability to quickly move past challenging interactions with customers.
Client Associate/Registered Client Associate
By RBC Wealth Management At Farmington, CT, United States
Bachelor’s degree or job-related experience
Strong soft skills including verbal and written communication, people, organizational, and client service skills
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Opportunities to take on progressively greater accountabilities
Build and maintain professional relationships with clients by assisting them and answering account questions.
Take initiative to handle account inquiries and customer needs and escalate to financial advisors when appropriate.
Client Associate Jobs
By Rockefeller Capital Management At Saratoga Springs, NY, United States
0-3 years prior customer service experience within banking or finance industry, or equivalent experience, preferred
Experience in actual account servicing roles, including on-boarding of new accounts, is a particular plus
Strong communication skills, both written and verbal
Coordinate with other team members to proof reports and deliver them, with execution instructions, in time for client meetings.
Perform one-off financial research requests using third-party data and software, and internal systems
Series 7 license preferred, or willing to take and pass required licensing exams
Client Management Associate Jobs
By Teladoc Health At , , Il $65,000 - $72,000 a year
3+ years of experience working in a customer-facing role at a digital health, healthcare, wellness, benefits, or SaaS company.
Strong problem-solving skills, keen attention to detail, and manage multiple client issues to resolution.
Strong interpersonal, relationship-building and listening skills, with a natural, effective consultative style.
Experience working with vendor partners on data and file sharing a plus.
Support a portfolio of Teladoc Health clients, which may include enterprise employers, health plans and providers.
Lead team projects to develop processes, new tools, and intellectual capital that will better support team efforts.
Client Associate Jobs
By Paramount At Atlanta, GA, United States
• Offer administrative and office management support to the team
• Cash management & RMDs
• Prepare client correspondence, obtain necessary management approvals, and transmit
• Attend compliance and continuing education training sessions as required by regulatory agencies and the firm
• 1-3 years prior client service experience within financial industry, or equivalent experience, preferred
• Strong client facing, interpersonal, organizational, and client service skills
Client Associate Jobs
By Brown Brothers Harriman At Chicago, IL, United States
Wealth Management/Private Banking experience preferred
Demonstrates efficient time management skills
Support the relationship management team in efforts to grow the business through client prospecting via associated research.
Create an office culture of accountability with respect to quality and timeliness by actively participating in performance management process.
The Client Associate also works with the office manager and relationship teams to minimize risk and exposure to the firm.
Manage self to develop both professionally and personally by utilizing the internal resources at BBH.
Client Associate Jobs
By Wells Fargo At Daytona Beach, FL, United States
Acts as the liaison for all referral sources by reviewing paperwork for completeness and forwarding to management for review when applicable
Client service focus with experience listening, eliciting information efficiently, comprehending, and resolving complex customer issues
Brokerage or Financial Services industry experience
Experience interacting directly with customers
Intermediate Microsoft Office (Word, Excel, Outlook, and PowerPoint) skills
Facilitate Financial Advisor and client requests for account related information and/or quotes

Are you passionate about helping people? Do you have a knack for problem-solving? We are looking for a Client Happiness Associate to join our team and provide exceptional customer service to our clients. If you are an enthusiastic and motivated individual, this could be the perfect job for you!

Overview Client Happiness Associates are responsible for providing excellent customer service and support to clients. They are the primary point of contact for clients and must be able to handle inquiries, complaints, and requests in a timely and professional manner. They must be able to provide accurate information and solutions to clients, as well as build relationships with them. Detailed Job Description Client Happiness Associates are responsible for providing excellent customer service and support to clients. They must be able to handle inquiries, complaints, and requests in a timely and professional manner. They must be able to provide accurate information and solutions to clients, as well as build relationships with them. They must be able to identify customer needs and provide appropriate solutions. They must be able to handle difficult conversations and resolve customer issues. They must be able to maintain customer records and provide feedback to management. Job Skills Required
• Excellent customer service and communication skills
• Ability to handle difficult conversations
• Ability to provide accurate information and solutions
• Ability to build relationships with clients
• Ability to identify customer needs and provide appropriate solutions
• Ability to maintain customer records
• Ability to provide feedback to management
Job Qualifications
• Bachelor’s degree in a related field
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of relevant computer applications
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of relevant computer applications
Job Experience
• Previous customer service experience
Job Responsibilities
• Handle inquiries, complaints, and requests in a timely and professional manner
• Provide accurate information and solutions to clients
• Build relationships with clients
• Identify customer needs and provide appropriate solutions
• Handle difficult conversations and resolve customer issues
• Maintain customer records
• Provide feedback to management