Client Care Manager Jobs
By Home Instead At Phoenix, AZ, United States
Provide personal care training for CAREGivers as part of continuous education.
Share on-call responsibilities outside of normal business hours to include support for office staff, clients, CAREGivers, and community partners.
Maintain regular attendance to execute job responsibilities
Conduct Family Education sessions as needed throughout year
Must demonstrate excellent oral and written communication skills and the ability to listen effectively
Must demonstrate effective interpersonal skills as well as sound judgment and good decision-making skills
Client Representative - (Phoenix)
By Jewish Family & Children's Service of Arizona At Phoenix, AZ, United States
Verifiable High school education or equivalent, some college business and/or computer courses desirable
Previous experience in a position requiring significant public contact, preferably in a medical office
Ability to type 45 wpm.
Level 1 Fingerprint Clearance Card without Restriction(s)
Bilingual in Spanish strongly preferred

Are you a people person who loves helping others? We are looking for a Client Care Representative to join our team and provide exceptional customer service to our clients. If you have a passion for problem-solving and providing top-notch customer service, this is the job for you!

Client Care Representative Job Skills:

• Excellent customer service and communication skills
• Ability to multitask and prioritize tasks
• Proficiency in computer software and applications
• Ability to work independently and as part of a team
• Knowledge of customer service principles and practices
• Ability to handle customer inquiries and complaints
• Ability to work in a fast-paced environment

What is Client Care Representative Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Ability to work independently and as part of a team
• Proficiency in computer software and applications
• Excellent communication and interpersonal skills

What is Client Care Representative Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and tools
• Knowledge of relevant products and services
• Knowledge of applicable laws and regulations

What is Client Care Representative Job Experience?

• Previous customer service experience
• Experience in a call center environment
• Experience in a customer service role

What is Client Care Representative Job Responsibilities?

• Respond to customer inquiries and complaints in a timely manner
• Provide accurate information about products and services
• Process orders, forms, applications, and requests
• Resolve customer service