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Client Care Associate Jobs in Texas

Client Care Associate - Cybersource (3Rd Shift)
By Visa At , Austin, Tx
Provide exceptional customer facing skills and service to our merchants and partners via inbound email, phone, and support case interactions
Create, edit, and manage merchant and partner cases using an internal ticketing system (Dynamics)
Minimum of 6 months of work experience or a Bachelor's Degree
2 or more years of work experience
3+ years of customer service experience
Excellent verbal and written communications, interpersonal skills, customer orientation, team interaction, problem solving, and multi-tasking skills required
Client Care Counselor Jobs
By Blessed Oasis Pet Resort At Fayetteville, NC, United States
2+ years of receptionist experience
2+ years in customer service
Ability to pass a drug screening
rewards its employees for working hard?
About Blessed Oasis Pet Resort
fun work environment, unique perks, and competitive pay
Client Care Supervisor Jobs
By Gentiva At Abilene, TX, United States
Two years previous experience providing direct care to clients in a home setting.  Two - five years supervisory experience preferred.
Complete and document all Supervisory Visits for the Branch in compliance with the schedule outlined in the PHCA Policies and Procedures.
Point of contact for customer service for clients and Personal Care Attendants (PCAs).
High School Diploma or equivalent required.  Bachelor’s degree preferred.
Current driver’s license.  Must have reliable transportation and insurance.  Current Certified Nurse Assistance license preferred

Do you have a passion for helping people? We are looking for a Client Care Associate to join our team and provide exceptional customer service to our clients. If you are a people person with excellent communication skills, then this is the job for you!

What is Client Care Associate Skill Requirements?

• Excellent customer service skills
• Excellent communication skills, both written and verbal
• Ability to multi-task and prioritize
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
• Proficiency in Microsoft Office Suite
• Knowledge of customer service software and databases

What is Client Care Associate Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of call center telephony and technology

What is Client Care Associate Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of call center telephony and technology
• Knowledge of CRM systems and practices

What is Client Care Associate Experience?

• Previous customer service experience
• Previous experience in a call center environment

What is Client Care Associate Responsibilities?

• Respond to customer inquiries via phone, email, and chat
• Provide accurate information about products and services
• Troubleshoot customer issues and provide solutions
• Process orders, forms, and applications
• Follow up with customers to ensure satisfaction
• Document and update customer records in the database
• Identify and escalate priority issues
• Follow up on customer interactions