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Client Assistance Associate I Jobs in New York

Cib - Client Service - Associate I
By JPMorgan Chase Bank, N.A. At , Brooklyn, Ny $76,000 - $106,000 a year
Operate effectively in a dynamic environment with tight deadlines and can exhibit time management skills
Required qualifications, Capabilities, and Skills
Preferred qualifications, Capabilities, and Skills
Collaborate with Client Service Teams and manage client expectations and concerns, with focus on delivering unparalleled client experience
Knowledge of financial markets, trade lifecycle, and settlement practices
Strong analytical & problem solving skills with proactive mindset to drive change

Are you looking for an exciting opportunity to use your customer service skills in a fast-paced environment? We are looking for a Client Assistance Associate I to join our team and provide exceptional customer service to our clients. You will be responsible for responding to customer inquiries, resolving customer issues, and providing accurate information in a timely manner. If you are a motivated individual with excellent communication skills and a passion for customer service, this is the job for you!

What is Client Assistance Associate I job Skills Required?

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to multi-task and prioritize
• Proficiency in Microsoft Office Suite
• Knowledge of customer service principles and practices
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment

What is Client Assistance Associate I job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment

What is Client Assistance Associate I job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and tools
• Knowledge of relevant computer applications
• Knowledge of administrative and clerical procedures

What is Client Assistance Associate I job Experience?

• Previous customer service experience
• Previous experience in a call center or customer service environment

What is Client Assistance Associate I job Responsibilities?

• Respond to customer inquiries via phone, email, or chat
• Provide accurate information about products and services
• Troubleshoot customer service issues
• Process orders, forms, and applications
• Follow up with customers