Claims Analyst Ii (Calhoun, Ga, Us, 30701)
By Mohawk Industries At Calhoun, GA, United States
Accurate data entry skills and the ability to calculate figures and amounts, such as discounts, interest, commissions and percentages
Communicating effectively with a wide range of individuals including members of management and other internal and external business contacts
Minimum of 2 years of Customer Service experience required. Internal candidates with at least 1 year of Claims experience preferred
Working knowledge of computers required, including AS400, SAP, Power BI, Microsoft Word, Excel and PowerPoint
Using good listening skills so that customer needs and problems are heard and addressed or resolved.
Negotiate claims and provide resolutions that satisfy our dealers/end users while creating the most favorable financial impact to our company.