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Claims Customer Service Representative Jobs in Iowa

Claims Service Representative Iii - Home Owners Estimator California
By Automobile Club of Southern California At , Chula Vista, 91910 $35.55 - $47.40 an hour
Health coverage for medical, dental, vision
401(K) saving plan with company match AND Pension
PTO for community volunteer programs
This role might be for you if you have:
The starting pay range for this position is:
Claims Customer Service - Remote | Wfh
By Get It Recruit - Real Estate At Des Moines, IA, United States

Are you eager to embark on an exciting contract role in administration? This outstanding opportunity might just be the perfect fit for you! We've teamed up with a highly reputable client in search of ...

Customer Service - Claims (Auto)
By USAA At , Tampa, 33647, Fl
US military experience through military service or a military spouse/domestic partner
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Provide claims service via internal channels (phone/fax/email/mail)to members and third-party customers.
Adjust low to moderately intricate Auto or Property claims.
Seek mentorship from team members to resolve issues and identify appropriate issues for additional review.
Partner with and advises vendors and business partners to facilitate claims resolution.

Are you looking for an exciting opportunity to provide exceptional customer service? We are looking for a Claims Customer Service Representative to join our team and provide outstanding service to our customers!

A Claims Customer Service Representative is responsible for providing customer service to customers who have filed a claim with an insurance company. They are responsible for answering customer inquiries, providing information about the claim process, and helping customers with the filing of their claims.

What is Claims Customer Service Representative Job Skills Required?

• Excellent customer service skills
• Knowledge of insurance policies and procedures
• Ability to handle difficult customer situations
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Proficiency in computer applications

What is Claims Customer Service Representative Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of insurance policies and procedures
• Ability to work in a fast-paced environment

What is Claims Customer Service Representative Job Knowledge?

• Knowledge of insurance policies and procedures
• Understanding of customer service principles and practices
• Knowledge of customer service software, databases, and tools

What is Claims Customer Service Representative Job Experience?

• Previous customer service experience
• Previous experience in the insurance industry

What is Claims Customer Service Representative Job Responsibilities?

• Respond to customer inquiries and provide information about the claim process
• Assist customers with filing claims and provide updates on the status of their claims
• Resolve customer complaints in a timely and professional manner
• Maintain accurate records of customer interactions
• Follow up with customers to ensure their satisfaction with the claims process
• Monitor customer feedback and provide feedback to management