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Cards Support Specialist Jobs

Support Specialist Jobs
By HBS SYSTEMS INC At , $24 - $26 an hour
100% Company-paid life insurance, Short-term and Long-Term Disability benefits
Perform remote troubleshooting through diagnostics
Quickly and courteously build rapport through effective customer communication and interaction skills
Excellent communication skills, both written and verbal
Bachelor's degree or 3-5 years of equivalent work experience preferred
Agricultural, Construction, Truck, Auto or Power Sports Dealership experience helpful
Support Specialist Jobs
By TFI Family Services, Inc. At , Independence, 67301, Ks $18.04 an hour
****Average hourly rate is $18.04 (including wage, incentives, bonuses, overtime, shift differential, etc.)****
A Day in The Life as a Support Specialist
What We Are Looking For
Why you should work for TFI Family Services
If you want to make a difference in a child’s life, join our team today!
TFI is an Equal Opportunity Employer.

Are you looking for a job that offers a great work-life balance and the opportunity to help people? We are looking for a Cards Support Specialist to join our team and provide excellent customer service to our cardholders. You will be responsible for responding to inquiries, resolving customer issues, and providing support to our cardholders. If you have excellent communication skills and a passion for helping others, this could be the perfect job for you!

A Cards Support Specialist is responsible for providing customer service and technical support for customers who use debit and credit cards. They are responsible for resolving customer inquiries, troubleshooting card-related issues, and providing assistance with card activation and usage.

What is Cards Support Specialist Job Skills Required?

• Excellent customer service skills
• Knowledge of banking and payment processing systems
• Ability to troubleshoot technical issues
• Knowledge of card security and fraud prevention
• Ability to work independently and as part of a team
• Excellent communication and interpersonal skills

What is Cards Support Specialist Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of banking and payment processing systems
• Knowledge of card security and fraud prevention
• Experience with card activation and usage

What is Cards Support Specialist Job Knowledge?

• Knowledge of banking and payment processing systems
• Knowledge of card security and fraud prevention
• Knowledge of customer service best practices
• Knowledge of applicable laws and regulations

What is Cards Support Specialist Job Experience?

• Previous customer service experience
• Previous experience with card activation and usage
• Previous experience with banking and payment processing systems

What is Cards Support Specialist Job Responsibilities?

• Respond to customer inquiries and resolve card-related issues
• Assist customers with card activation and usage
• Troubleshoot technical issues and provide solutions
• Monitor card security and fraud prevention
• Provide customer service and technical support
• Maintain customer records and update account information
• Follow up with customers to ensure satisfaction