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Card Fraud And Disputes Associate I Jobs in Texas

Fraud Qa- Debit Card Fraud
By Accuro At San Antonio, Texas Metropolitan Area, United States

Business Title: Fraud QA- Debit Card Fraud Location: San Antonio, Texas Metropolitan Area Job Type: Contract Note : We need profiles with API testing knowledge needed for Fraud QA with ...

Are you looking for an exciting opportunity to join a team of professionals dedicated to preventing and resolving card fraud and disputes? We are looking for a Card Fraud and Disputes Associate to join our team and help us protect our customers from fraudulent activity. As a Card Fraud and Disputes Associate, you will be responsible for investigating and resolving disputes, monitoring suspicious activity, and providing customer service to our cardholders. If you have a passion for problem-solving and a commitment to customer service, this could be the perfect job for you!

Overview:

Card Fraud and Disputes Associate I is a position responsible for investigating and resolving customer disputes related to credit card fraud and other fraudulent activities. This position requires a strong understanding of credit card fraud and dispute resolution processes, as well as excellent customer service and communication skills.

Detailed Job Description:

The Card Fraud and Disputes Associate I is responsible for investigating and resolving customer disputes related to credit card fraud and other fraudulent activities. This position requires a strong understanding of credit card fraud and dispute resolution processes, as well as excellent customer service and communication skills. The Card Fraud and Disputes Associate I will be responsible for:

• Investigating and resolving customer disputes related to credit card fraud and other fraudulent activities.
• Analyzing customer accounts to identify fraudulent activity.
• Working with customers to resolve disputes and provide solutions.
• Communicating with customers to explain dispute resolution processes.
• Documenting all customer interactions and dispute resolution processes.
• Maintaining up-to-date knowledge of credit card fraud and dispute resolution processes.

What is Card Fraud And Disputes Associate I Job Skills Required?

• Strong understanding of credit card fraud and dispute resolution processes.
• Excellent customer service and communication skills.
• Ability to analyze customer accounts to identify fraudulent activity.
• Ability to work independently and as part of a team.
• Ability to work in a fast-paced environment.
• Proficiency in Microsoft Office Suite.

What is Card Fraud And Disputes Associate I Job Qualifications?

• Bachelor’s degree in Business Administration, Finance, or a related field.
• At least two years of experience in fraud and dispute resolution.
• Knowledge of credit card fraud and dispute resolution processes.
• Ability to work independently and as part of a team.
• Excellent customer service and communication skills.
• Proficiency in Microsoft Office Suite.

What is Card Fraud And Disputes Associate I Job Knowledge?

• Knowledge of credit card fraud and dispute resolution processes.
• Knowledge of customer service and communication techniques.
• Knowledge of Microsoft Office Suite.

What is Card Fraud And Disputes Associate I Job Experience?

• At least two years of experience in fraud and dispute resolution.
• Experience in customer service and communication.
• Experience in Microsoft Office Suite.

What is Card Fraud And Disputes Associate I Job Responsibilities?

• Investigating and resolving customer disputes related to credit card fraud and other fraudulent activities.
• Analyzing customer accounts to identify fraudulent activity.
• Working with customers to resolve disputes and provide solutions.
• Communicating with customers