Claims And Disputes Specialist
By U.S. Bank At United States
Two or more years of related work experience, or a relevant combination of education, training, and experience
Well-developed research and analytical abilities
Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
Competent clerical skills and strong attention to detail is necessary for all roles
High school diploma or equivalent
Ability to follow defined procedures, policies and precedents
Senior Disputes Analyst Jobs
By Marqeta At United States
Working knowledge of Reg E, Z, data privacy and other regulatory requirements for dispute management
Manage inbound escalations from multiple sources to resolution and identification of potential processing problems requiring escalations to product and engineering teams
Coordinate with our Issuing Bank partners to ensure that Marqeta is compliant with their requirements for monitoring, reporting, and dispute resolution.
3 - 5+ years of relevant experience (financial services, payment industry, etc)
Experience in direct customer interaction; ability to talk through complex cases and render positive outcomes
Ability to prioritize, manage, and deliver on multiple projects simultaneously; highly motivated and able to work against aggressive schedules
Fraud Specialist - Remote Call Center - Disputes Inbound / $15 P/Hr And Day 1 Benefits
By Talentify.io At United States
Acquire and apply job skills and learn company policies and procedures to complete assigned routine tasks
Typically No Relevant Experience Required
Previous work experience in a fraud-related field
Join a dynamic team that is passionate about delivering best-in-class payment technology and software solutions
Help millions of people move money between buyers and sellers using our payments solutions
Work with over 3 million companies, more than 1,300 financial institutions, and over 600 million cardholders around the world

Are you looking for an exciting opportunity to join a team of professionals dedicated to preventing and resolving card fraud and disputes? We are looking for a Card Fraud and Disputes Associate to join our team and help us protect our customers from fraudulent activity. As a Card Fraud and Disputes Associate, you will be responsible for investigating and resolving disputes, monitoring suspicious activity, and providing customer service to our cardholders. If you have a passion for problem-solving and a commitment to customer service, this could be the perfect job for you!

Overview:

Card Fraud and Disputes Associate I is a position responsible for investigating and resolving customer disputes related to credit card fraud and other fraudulent activities. This position requires a strong understanding of credit card fraud and dispute resolution processes, as well as excellent customer service and communication skills.

Detailed Job Description:

The Card Fraud and Disputes Associate I is responsible for investigating and resolving customer disputes related to credit card fraud and other fraudulent activities. This position requires a strong understanding of credit card fraud and dispute resolution processes, as well as excellent customer service and communication skills. The Card Fraud and Disputes Associate I will be responsible for:

• Investigating and resolving customer disputes related to credit card fraud and other fraudulent activities.
• Analyzing customer accounts to identify fraudulent activity.
• Working with customers to resolve disputes and provide solutions.
• Communicating with customers to explain dispute resolution processes.
• Documenting all customer interactions and dispute resolution processes.
• Maintaining up-to-date knowledge of credit card fraud and dispute resolution processes.

What is Card Fraud And Disputes Associate I Job Skills Required?

• Strong understanding of credit card fraud and dispute resolution processes.
• Excellent customer service and communication skills.
• Ability to analyze customer accounts to identify fraudulent activity.
• Ability to work independently and as part of a team.
• Ability to work in a fast-paced environment.
• Proficiency in Microsoft Office Suite.

What is Card Fraud And Disputes Associate I Job Qualifications?

• Bachelor’s degree in Business Administration, Finance, or a related field.
• At least two years of experience in fraud and dispute resolution.
• Knowledge of credit card fraud and dispute resolution processes.
• Ability to work independently and as part of a team.
• Excellent customer service and communication skills.
• Proficiency in Microsoft Office Suite.

What is Card Fraud And Disputes Associate I Job Knowledge?

• Knowledge of credit card fraud and dispute resolution processes.
• Knowledge of customer service and communication techniques.
• Knowledge of Microsoft Office Suite.

What is Card Fraud And Disputes Associate I Job Experience?

• At least two years of experience in fraud and dispute resolution.
• Experience in customer service and communication.
• Experience in Microsoft Office Suite.

What is Card Fraud And Disputes Associate I Job Responsibilities?

• Investigating and resolving customer disputes related to credit card fraud and other fraudulent activities.
• Analyzing customer accounts to identify fraudulent activity.
• Working with customers to resolve disputes and provide solutions.
• Communicating with customers