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Card Fraud And Disputes Associate I Jobs in New Jersey

Associate Manager, Client Disputes
By Flexport At Atlanta Metropolitan Area, United States
Leadership experience, whether through direct management, mentorship, or projects
Collaborate with Account Management and internal departments for dispute resolution
Manage team's KPIs, workload, and performance management
Be responsible for internal stakeholder management
Experience and knowledge of the freight forwarding industry
Provide tasks and responsibilities for team members

Are you looking for an exciting opportunity to join a team of professionals dedicated to preventing and resolving card fraud and disputes? We are looking for a Card Fraud and Disputes Associate to join our team and help us protect our customers from fraudulent activity. As a Card Fraud and Disputes Associate, you will be responsible for investigating and resolving disputes, monitoring suspicious activity, and providing customer service to our cardholders. If you have a passion for problem-solving and a commitment to customer service, this could be the perfect job for you!

Overview:

Card Fraud and Disputes Associate I is a position responsible for investigating and resolving customer disputes related to credit card fraud and other fraudulent activities. This position requires a strong understanding of credit card fraud and dispute resolution processes, as well as excellent customer service and communication skills.

Detailed Job Description:

The Card Fraud and Disputes Associate I is responsible for investigating and resolving customer disputes related to credit card fraud and other fraudulent activities. This position requires a strong understanding of credit card fraud and dispute resolution processes, as well as excellent customer service and communication skills. The Card Fraud and Disputes Associate I will be responsible for:

• Investigating and resolving customer disputes related to credit card fraud and other fraudulent activities.
• Analyzing customer accounts to identify fraudulent activity.
• Working with customers to resolve disputes and provide solutions.
• Communicating with customers to explain dispute resolution processes.
• Documenting all customer interactions and dispute resolution processes.
• Maintaining up-to-date knowledge of credit card fraud and dispute resolution processes.

What is Card Fraud And Disputes Associate I Job Skills Required?

• Strong understanding of credit card fraud and dispute resolution processes.
• Excellent customer service and communication skills.
• Ability to analyze customer accounts to identify fraudulent activity.
• Ability to work independently and as part of a team.
• Ability to work in a fast-paced environment.
• Proficiency in Microsoft Office Suite.

What is Card Fraud And Disputes Associate I Job Qualifications?

• Bachelor’s degree in Business Administration, Finance, or a related field.
• At least two years of experience in fraud and dispute resolution.
• Knowledge of credit card fraud and dispute resolution processes.
• Ability to work independently and as part of a team.
• Excellent customer service and communication skills.
• Proficiency in Microsoft Office Suite.

What is Card Fraud And Disputes Associate I Job Knowledge?

• Knowledge of credit card fraud and dispute resolution processes.
• Knowledge of customer service and communication techniques.
• Knowledge of Microsoft Office Suite.

What is Card Fraud And Disputes Associate I Job Experience?

• At least two years of experience in fraud and dispute resolution.
• Experience in customer service and communication.
• Experience in Microsoft Office Suite.

What is Card Fraud And Disputes Associate I Job Responsibilities?

• Investigating and resolving customer disputes related to credit card fraud and other fraudulent activities.
• Analyzing customer accounts to identify fraudulent activity.
• Working with customers to resolve disputes and provide solutions.
• Communicating with customers