Retail Cannabis Support Specialist
By Sweed POS At United States
Create and maintain a knowledge base of FAQs and solutions to common customer issues and general product knowledge
Stay up to date with product knowledge, company policies, and industry trends to provide the best possible service to our customers
Continuously improve processes and procedures to enhance the customer experience
Test new features before they are released, and verify that finished features will satisfy requirements provided by customers
Experience working in technical support (cannabis industry strongly preferred)
Strong problem solving and analytical skills

Are you looking for a job that will let you be part of the exciting world of cannabis production? We are looking for a Production Support team member to join our team and help us create the highest quality cannabis products. You will be responsible for ensuring that our production processes run smoothly and efficiently, while also helping to maintain a safe and secure environment. If you are passionate about cannabis and have a strong attention to detail, this could be the perfect job for you!

Overview of Cannabis Production Support Cannabis Production Support is a specialized role within the cannabis industry that involves providing technical support to production teams in the cultivation, processing, and distribution of cannabis products. This role requires a strong understanding of the cannabis industry, as well as the ability to troubleshoot and resolve production issues. The Cannabis Production Support role is essential to the success of cannabis production operations, as it ensures that production teams are able to produce high-quality products in a timely and efficient manner. Detailed Job Description of Cannabis Production Support The Cannabis Production Support role is responsible for providing technical support to production teams in the cultivation, processing, and distribution of cannabis products. This includes troubleshooting and resolving production issues, providing technical advice and guidance, and ensuring that production teams are able to produce high-quality products in a timely and efficient manner. The Cannabis Production Support role also involves monitoring production processes and equipment, ensuring that all safety protocols are followed, and providing training and support to production teams. Job Skills Required for Cannabis Production Support
• Knowledge of cannabis production processes and equipment
• Ability to troubleshoot and resolve production issues
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong organizational and problem-solving skills
• Knowledge of safety protocols and regulations
• Ability to provide technical advice and guidance
Job Qualifications for Cannabis Production Support
• Bachelor’s degree in a related field (e.g. horticulture, agriculture, plant science, etc.)
• At least two years of experience in a cannabis production role
• Knowledge of cannabis production processes and equipment
• Knowledge of safety protocols and regulations
• Excellent communication and interpersonal skills
Job Knowledge for Cannabis Production Support
• Knowledge of cannabis production processes and equipment
• Knowledge of safety protocols and regulations
• Knowledge of plant science and horticulture
• Knowledge of cannabis laws and regulations
• Knowledge of quality assurance and control processes
Job Experience for Cannabis Production Support
• At least two years of experience in a cannabis production role
• Experience troubleshooting and resolving production issues
• Experience providing technical advice and guidance
• Experience monitoring production processes and equipment
• Experience providing training and support to production teams
Job Responsibilities for Cannabis Production Support
• Troubleshoot and resolve production issues
• Monitor production processes and equipment
• Provide technical advice and guidance