Call Center Trainer Ii
By Conduent At , Township Of Hamilton, 08619, Nj $25 an hour
Familiarity with learning management systems, such as Teams or Webex.
Strong teaching abilities and mentoring skills.
Developing call centers' education materials, such as digital presentations, and how-to manuals.
At least 2 years' experience working in a call center trainer environment.
Excellent knowledge of customer service best practices.
Good communication, interpersonal, and conflict resolution skills.