Call Center Sales Associate Jobs in Ohio , Employment

Are you looking for a job that offers great pay and the opportunity to make a real difference? Look no further! We are looking for a Call Center Sales Associate to join our team and help us provide exceptional customer service. You'll have the chance to build relationships with customers, close sales, and make a real impact on our business. If you're ready to take your career to the next level, apply today!

Overview Call Center Sales Associates are responsible for providing customer service and sales support to customers over the phone. They are expected to be knowledgeable about the products and services offered by the company and to be able to answer customer inquiries in a professional and courteous manner. Detailed Job Description Call Center Sales Associates are responsible for providing customer service and sales support to customers over the phone. They must be knowledgeable about the products and services offered by the company and be able to answer customer inquiries in a professional and courteous manner. They must be able to handle customer complaints and resolve them in a timely manner. They must also be able to upsell and cross-sell products and services to customers. Job Skills Required

• Excellent customer service and communication skills

• Ability to work in a fast-paced environment

• Ability to multi-task and prioritize tasks

• Ability to work independently and as part of a team

• Knowledge of computer systems and software

• Knowledge of sales techniques

• Knowledge of company products and services

Job Qualifications

• High school diploma or equivalent

• Previous experience in a customer service or sales role

• Ability to type at least 40 words per minute

• Ability to work flexible hours

Job Knowledge

• Knowledge of customer service principles and practices

• Knowledge of sales principles and practices

• Knowledge of company products and services

• Knowledge of computer systems and software

Job Experience

• Previous experience in a customer service or sales role

• Previous experience in a call center environment

Job Responsibilities

• Answer customer inquiries in a professional and courteous manner

• Handle customer complaints and resolve them in a timely manner

• Upsell and cross-sell products and services to customers

• Provide accurate and timely information to customers

• Maintain customer records and update customer information as needed

• Follow up with customers to ensure satisfaction