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Call Center Referral Representative Jobs

Referral Specialist, Ym Care Center
By Yale University At , New Haven, 06511
Preferred Education, Experience and Skills:
Referral Specialist, YM CARE Center
Clinical Affairs - YMA CARE Center
L34 - Local 34 (Yale Union Group)
Click here to see our Wage Ranges
Total # of hours to be worked:
211 Information And Referral & 988 Crisis Call Specialist
By United Way of NW Florida, Inc. At , Panama City, Fl $16.00 - $17.50 an hour

The Information and Referral Specialist will serve as a positive ambassador and role model for United Way by supplying accurate information to clients, volunteers and key constituents seeking ...

Referral Representative Arrmc (Cancer Center)
By Asante At Medford, OR, United States
Associate's degree or equivalent (such as 2 additional years of relevant experience if no degree) is required
Experience with computers such as PC and MS Windows, as well as experience in office technology, also required
Claims Examiner Certification (CEC), preferred
Comprehensive benefits including medical, dental, vision, and wellness
An additional 15% on top of the base hourly rate (if not an employee already in a benefited position)
Benefit option available through the Asante Flexible Workforce plan
Supervisor - Contact Center Call/Referral
By EvergreenHealth At , Kirkland, 98034, Wa $33.40 - $55.02 an hour
License, Certification, Education or Experience:
Associate’s degree or equivalent combination of education and experience
Knowledge of Cisco Call Manager system
Ability to manage multiple priorities and direct activities
Demonstrates problem-solving skills and deals with new situations with flexibility and creativity
Effective customer service and staff development skills
Health Referral Coord (Ft) Nights Medical Call Center
By Ballad Health At , , Tn

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Referral Specialist, Ym Care Center
By Yale University At , New Haven, 06511, Ct
Preferred Education, Experience and Skills:
Clinical Affairs - YMA CARE Center
L34 - Local 34 (Yale Union Group)
Click here to see our Wage Ranges
Outside of campus, within Connecticut
Standard (M-F equal number of hours per day)

Are you looking for a job that offers flexible hours, competitive pay, and the opportunity to help others? Become a Call Center Referral Representative and join a team of professionals dedicated to providing excellent customer service and support!

Overview:

A Call Center Referral Representative is responsible for providing customer service and support to customers who are seeking referrals to other services or products. The Referral Representative is responsible for providing accurate and timely information to customers, as well as following up on any inquiries or requests.

Detailed Job Description:

The Call Center Referral Representative is responsible for providing customer service and support to customers who are seeking referrals to other services or products. The Referral Representative is responsible for providing accurate and timely information to customers, as well as following up on any inquiries or requests. The Referral Representative must be able to effectively communicate with customers, both verbally and in writing, and must be able to provide accurate and timely information. The Referral Representative must also be able to handle customer inquiries and requests in a professional and courteous manner.

What is Call Center Referral Representative Job Skills Required?

• Excellent customer service and communication skills
• Ability to multi-task and prioritize tasks
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
• Knowledge of customer service principles and practices
• Knowledge of referral processes and procedures
• Knowledge of computer systems and software
• Ability to handle customer inquiries and requests in a professional and courteous manner

What is Call Center Referral Representative Job Qualifications?

• High school diploma or equivalent
• Previous experience in a customer service or call center environment
• Knowledge of customer service principles and practices
• Knowledge of referral processes and procedures
• Knowledge of computer systems and software
• Ability to multi-task and prioritize tasks
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment

What is Call Center Referral Representative Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of referral processes and procedures
• Knowledge of computer systems and software
• Knowledge of applicable laws and regulations

What is Call Center Referral Representative Job Experience?

• Previous experience in a customer service or call center environment
• Experience in providing customer service and support
• Experience in handling customer inquiries and requests

What is Call Center Referral Representative Job Responsibilities?

• Provide customer service and support to customers who are seeking referrals to other services or products
• Respond to customer inquiries and requests in a professional and courteous manner
• Provide accurate and timely information to customers
• Follow up on any inquiries or requests
• Maintain customer records and update customer information as needed
• Monitor customer feedback and provide feedback to management
• Assist with other customer