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Call Center Receptionist Jobs in Virginia

Call Center Representative/Receptionist
By VCA Animal Hospitals At , Fairfax, 22031 $18.55 an hour
Our starting salary is $18.55/hour, or higher depending on experience.
The benefits above are in addition to our competitive and generous package of standard benefits that include:
Desire to be a team player
Ability to promote a positive work culture
Ability to work in high stress situations
Health insurance covering COVID testing, COVID care and vaccines

Are you looking for a job that offers a great work-life balance and the opportunity to make a difference? Join our team as a Call Center Receptionist and be the friendly voice that customers hear when they call in. You'll be the first point of contact for our customers, providing excellent customer service and helping to resolve their issues. Apply now and start making a difference!

Overview:

A Call Center Receptionist is responsible for providing customer service and support to customers over the phone. They answer customer inquiries, provide information, and resolve customer issues. They also take orders, process payments, and provide technical assistance.

Detailed Job Description:

Call Center Receptionists are responsible for providing customer service and support to customers over the phone. They answer customer inquiries, provide information, and resolve customer issues. They also take orders, process payments, and provide technical assistance. They must be able to multitask, handle a high volume of calls, and remain professional and courteous at all times.

What is Call Center Receptionist Job Skills Required?

• Excellent customer service skills
• Good communication skills
• Ability to multitask
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to work in a fast-paced environment
• Ability to remain calm and professional in stressful situations

What is Call Center Receptionist Job Qualifications?

• High school diploma or equivalent
• Previous experience in a customer service role
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications

What is Call Center Receptionist Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of telephone systems
• Knowledge of company products and services

What is Call Center Receptionist Job Experience?

• Previous experience in a customer service role
• Previous experience in a call center environment

What is Call Center Receptionist Job Responsibilities?

• Answer customer inquiries and provide information
• Take orders and process payments
• Resolve customer issues and complaints
• Provide technical assistance
• Maintain customer records
• Follow up with customers to ensure satisfaction
• Monitor customer feedback and provide reports to management