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Call Center Reception Jobs in Texas

Amazon - Reception Manager For Northwest Center Services
By Northwest Center At , Seattle, 98109 $95,675 - $108,116 a year
A minimum of 4+ years of experience in project/program management and operations of high-performing programs with direct supervision of supervisory-level staff
5+ Years of management experience
Experience in crowd or security management systems (i.e. Lenel, Right Crowd)
Provide management, day to day direction, and leadership to the entire Reception Team, including temporary workers.
Check out the entire list of benefits Northwest Center has to offer here:
Advanced computer skills in MS Office

Are you looking for a job that offers great customer service and the opportunity to make a difference? Look no further! We are looking for a Call Center Receptionist to join our team and provide excellent customer service to our clients. If you have a passion for helping others and a knack for problem-solving, this could be the perfect job for you!

Overview:

Call Center Receptionists are responsible for providing customer service and support to customers over the phone. They answer customer inquiries, provide information, and resolve customer complaints. They also handle customer requests for products and services, and provide general information about the company.

Detailed Job Description:

Call Center Receptionists are responsible for providing customer service and support to customers over the phone. They answer customer inquiries, provide information, and resolve customer complaints. They also handle customer requests for products and services, and provide general information about the company. They must be able to multitask, have excellent communication skills, and be able to work in a fast-paced environment.

What is Call Center Reception Job Skills Required?

• Excellent customer service and communication skills
• Ability to multitask
• Knowledge of customer service principles and practices
• Knowledge of call center operations
• Proficiency in computer applications
• Ability to work in a fast-paced environment
• Ability to remain calm and professional in stressful situations

What is Call Center Reception Job Qualifications?

• High school diploma or equivalent
• Previous experience in a customer service role
• Knowledge of customer service principles and practices
• Knowledge of call center operations
• Proficiency in computer applications

What is Call Center Reception Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of call center operations
• Knowledge of relevant computer applications

What is Call Center Reception Job Experience?

• Previous experience in a customer service role
• Previous experience in a call center environment

What is Call Center Reception Job Responsibilities?

• Answer customer inquiries and provide information
• Handle customer requests for products and services
• Resolve customer complaints
• Provide general information about the company
• Maintain customer records
• Monitor customer feedback and take appropriate action
• Follow up with customers to ensure satisfaction