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Call Center Reception Jobs in California

Virtual Call Center Jobs
By VCA Animal Hospitals At , Los Angeles, 90064 $15.77 - $23.65 an hour
Provide feedback to management on call management tool, protocols, script, and client reception with an intent to improve operations
Fulfill other related duties as assigned EDUCATION/EXPERIENCE
High school diploma or equivalent PREFERRED SKILLS AND QUALIFICATIONS
Schedule client appointments efficiently while providing a high-quality experience
Manage high volume of inbound and outbound calls and use of SMS/Texts
Prior Veterinary Experience and/or prior call center experience in a medical setting is preferred
Ccls Reception/Intake Clerk
By Central California Legal Services, Inc. At , Fresno, 93721, Ca $17.06 - $31.61 an hour
Ability to learn and accurately use our case management software;
Participate in community outreach and educational activities as needed;
Minimum 2 years of experience working in an office environment, particularly in a non-profit or public agency;
Strong listening, interpersonal and customer service skills;
Excellent verbal and written communication skills;
Good organizational skills & ability to multitask;

Are you looking for a job that offers great customer service and the opportunity to make a difference? Look no further! We are looking for a Call Center Receptionist to join our team and provide excellent customer service to our clients. If you have a passion for helping others and a knack for problem-solving, this could be the perfect job for you!

Overview:

Call Center Receptionists are responsible for providing customer service and support to customers over the phone. They answer customer inquiries, provide information, and resolve customer complaints. They also handle customer requests for products and services, and provide general information about the company.

Detailed Job Description:

Call Center Receptionists are responsible for providing customer service and support to customers over the phone. They answer customer inquiries, provide information, and resolve customer complaints. They also handle customer requests for products and services, and provide general information about the company. They must be able to multitask, have excellent communication skills, and be able to work in a fast-paced environment.

What is Call Center Reception Job Skills Required?

• Excellent customer service and communication skills
• Ability to multitask
• Knowledge of customer service principles and practices
• Knowledge of call center operations
• Proficiency in computer applications
• Ability to work in a fast-paced environment
• Ability to remain calm and professional in stressful situations

What is Call Center Reception Job Qualifications?

• High school diploma or equivalent
• Previous experience in a customer service role
• Knowledge of customer service principles and practices
• Knowledge of call center operations
• Proficiency in computer applications

What is Call Center Reception Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of call center operations
• Knowledge of relevant computer applications

What is Call Center Reception Job Experience?

• Previous experience in a customer service role
• Previous experience in a call center environment

What is Call Center Reception Job Responsibilities?

• Answer customer inquiries and provide information
• Handle customer requests for products and services
• Resolve customer complaints
• Provide general information about the company
• Maintain customer records
• Monitor customer feedback and take appropriate action
• Follow up with customers to ensure satisfaction