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Call Center Financial Services Representative Jobs in Arkansas

Financial Services Officer Call Center
By Ancora Education At United States
Ensure student's understanding of the responsibilities and obligations tied to Student Loan Repayment.
Minimum: ⁻ High School Diploma or equivalent & 1-year experience in accounting, banking, customer service
Critical thinker with effective problem-solving skills
Superior verbal and written English language skills; ability to communicate effectively with a variety of audiences
Superior verbal and written communication skills
Knowledge of database programs (CampusVue preferred)

Are you looking for a challenging and rewarding career in the financial services industry? We are looking for a Call Center Financial Services Representative to join our team! You will be responsible for providing exceptional customer service, answering customer inquiries, and providing financial advice. If you have a passion for helping people and a strong knowledge of financial services, this could be the perfect job for you!

What is Call Center Financial Services Representative Skills Required?

• Excellent customer service skills
• Strong communication skills
• Ability to work in a fast-paced environment
• Ability to multitask
• Proficiency in computer applications
• Knowledge of financial services products and services

What is Call Center Financial Services Representative Qualifications?

• High school diploma or equivalent
• Previous experience in a customer service role
• Knowledge of financial services products and services
• Ability to work in a fast-paced environment

What is Call Center Financial Services Representative Knowledge?

• Knowledge of financial services products and services
• Knowledge of customer service principles and practices
• Knowledge of applicable laws and regulations
• Knowledge of computer applications

What is Call Center Financial Services Representative Experience?

• Previous experience in a customer service role
• Previous experience in a call center environment

What is Call Center Financial Services Representative Responsibilities?

• Provide customer service to clients
• Answer customer inquiries and resolve customer complaints
• Process customer orders and transactions
• Follow up with customers to ensure satisfaction
• Maintain customer records and update customer information
• Provide product and service information to customers
• Follow established procedures and policies