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Call Center Appointment Setter Jobs in Georgia

Call Center - Appointment Setter
By Lithia Motors, Inc. At , Latham, 12110
We offer best in class industry benefits:
Previous experience with sales or Telemarketing preferred.
Experience in the following fields: phone sales, business development, customer service, highly preferable.
First-class verbal, written and communication skills.
Full benefits, including Medical, Dental, Prescription, Life Insurance, 401(k) etc.
Answer all incoming phone calls and schedule a sales appointment.
Call Center Appointment Service Coordinator - Remote
By Kaiser Permanente At Duluth, GA, United States
Minimum two (2) years of experience in a similar customer service position which included data entry and high volume phone duties.
Minimum four (4) years of call center experience representing managed care or health insurance customer service.
Minimum two (2) years of experience in a claims paying environment, clinical office environment or contact center.
High School Diploma or General Education Development (GED) required.
Appointment-setting experience in a clinical setting or health care service role.
Working knowledge of PC and computer software (i.e. Microsoft Office, CRM Documentation, and EMR Tools).

Are you looking for a job that allows you to work from home and make a difference? We are looking for a Call Center Appointment Setter to join our team and help us make a difference in the lives of our customers. You will be responsible for setting appointments with customers and providing them with the best customer service experience possible. If you have excellent communication skills and a passion for helping others, this could be the perfect job for you!

Overview:

A Call Center Appointment Setter is responsible for setting appointments for customers over the phone. They are typically employed by call centers and are responsible for making outbound calls to potential customers, gathering information, and setting appointments.

Detailed Job Description:

Call Center Appointment Setters are responsible for making outbound calls to potential customers, gathering information, and setting appointments. They must be able to effectively communicate with customers and provide excellent customer service. They must be able to handle customer inquiries and complaints in a professional manner. They must be able to accurately record customer information and update customer records. They must be able to work independently and as part of a team.

What is Call Center Appointment Setter Job Skills Required?

• Excellent communication and customer service skills
• Ability to work independently and as part of a team
• Ability to handle customer inquiries and complaints in a professional manner
• Ability to accurately record customer information and update customer records
• Knowledge of call center software and systems
• Knowledge of customer service principles and practices

What is Call Center Appointment Setter Job Qualifications?

• High school diploma or equivalent
• Previous experience in a call center or customer service role
• Knowledge of customer service principles and practices
• Knowledge of call center software and systems

What is Call Center Appointment Setter Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of call center software and systems
• Knowledge of appointment setting techniques

What is Call Center Appointment Setter Job Experience?

• Previous experience in a call center or customer service role
• Previous experience in appointment setting

What is Call Center Appointment Setter Job Responsibilities?

• Make outbound calls to potential customers
• Gather customer information and set appointments
• Handle customer inquiries and complaints in a professional manner
• Accurately record customer information and update customer records
• Provide excellent customer service
• Work independently and as part of a team