Register
Recruit Create CV

Call Center Admin Jobs

Ft Admin - Livingston County Center Coordinator
By Lansing Community College At Lansing, MI, United States

This posting is open until filled

The date after which applications are not guaranteed review is

Team Center Admin Jobs
By Nuvento Inc At United States
Location- Remote (CST working hours)
• Responsible for installation, configuration and upgrade (patching) of Teamcenter server and client components.
• Also responsible for Data Model (BMIDE) updates and CAD Integrations.
Team Center Admin 100% Remote
By Dice At United States

Dice is the leading career destination for tech experts at every stage of their careers. Our client, TekShapers, is seeking the following. Apply via Dice today! Responsible for installation, ...

Admin Services Coordinator - Ui Heart And Vascular Center
By University of Iowa At Iowa City, IA, United States
Bachelor's degree in Business Administration/Management or an equivalent combination of education and experience is required.
Assist with purchasing (i.e., office supplies, equipment, etc.) and asset/inventory management.
May serve as primary contact for building maintenance and facilities management and requests.
Experience working in support of an educational program.
Updates and submits UI MAUI Offerings Planner for course offerings, instructors, textbooks, and course changes each semester.
Act as knowledgeable resource while assisting with inquiries. Provide training as needed/directed.
Bdc Admin - Call Center - Appointment Setter
By Lithia Motors, Inc. At , Albany, 12205, Ny From $60,000 a year
We offer best in class industry benefits:
Previous experience with sales or Telemarketing preferred.
Experience in the following fields: phone sales, business development, customer service, highly preferable.
First-class verbal, written and communication skills.
Answer all incoming phone calls and schedule a sales appointment.
Contact Internet Customers via email, phone, and text to schedule a Sales appointment.

Are you looking for an exciting opportunity to work in a fast-paced, customer-focused environment? We are looking for a Call Center Admin to join our team and help us provide exceptional customer service! As a Call Center Admin, you will be responsible for managing customer inquiries, resolving customer issues, and providing general administrative support. If you are a motivated individual with excellent communication and problem-solving skills, then this is the perfect job for you!

Overview:

Call Center Admin is responsible for managing the day-to-day operations of a call center. They are responsible for ensuring that customer service representatives are providing excellent customer service, resolving customer complaints, and managing the call center staff.

Detailed Job Description:

Call Center Admin is responsible for overseeing the daily operations of the call center. This includes monitoring customer service representatives, resolving customer complaints, and managing the staff. They must ensure that customer service representatives are providing excellent customer service, and that customer inquiries are handled in a timely and efficient manner. They must also ensure that the call center is running smoothly and efficiently.

What is Call Center Admin Job Skills Required?

• Excellent customer service skills
• Excellent communication skills
• Ability to multitask
• Ability to work in a fast-paced environment
• Knowledge of call center operations
• Knowledge of customer service principles
• Knowledge of computer systems and software
• Problem-solving skills
• Time management skills
• Leadership skills

What is Call Center Admin Job Qualifications?

• Bachelor’s degree in business, management, or a related field
• Previous experience in a call center or customer service role
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Excellent communication and interpersonal skills
• Ability to multitask and work in a fast-paced environment
• Ability to manage and motivate staff

What is Call Center Admin Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of call center operations
• Knowledge of customer service metrics

What is Call Center Admin Job Experience?

• Previous experience in a call center or customer service role
• Previous experience in a management or supervisory role

What is Call Center Admin Job Responsibilities?

• Monitor customer service representatives and ensure they are providing excellent customer service
• Resolve customer complaints in a timely and efficient manner
• Manage the call center staff and ensure they are meeting performance goals
• Monitor customer service metrics and ensure they are meeting targets
• Ensure the call center is running smoothly and efficiently
• Develop and implement strategies to improve customer service
• Train and motivate staff to ensure they are providing excellent customer service
• Monitor customer feedback and use it to improve customer service