Scheduling Call Center Representative
By Presbyterian Healthcare Services At , Santa Fe, 87505 Up to $21.48 an hour
We offer more than the standard benefits!
High School Diploma or GED
Record all calls, mail, email, faxes, walk-in encounters, etc. in appropriate databases to provide meaningful, accurate data for analysis and reporting.
Assist in coordinating (when necessary) meetings with customers or partners for training, contracting, and reporting.
Perform other functions as required.
New Mexico continues to grow steadily in population and features a low cost-of living.
Call Center Manager Jobs
By State of New Mexico At , Santa Fe, 87505 $59,739 - $95,582 a year
Education and years of experience must be related to the purpose of the position.
These combinations of education and experience qualify you for the position:
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
PERA active and inactive members
Ability to deal with difficult situations
Ability to adhere to strict deadlines
Call Center Representative Jobs
By Progressive Insurance At Santa Fe, NM, United States
Work From Home Office Requirements
Two years of post-secondary education or higher
Instead of the above, two years of relevant work experience
Remote office internet connection via DSL or Cable Modem with minimum speed of 10mbps down and 1mbps up
Designated workspace free from noise and other distractions
Computer that is provided to you must be physically connected to the router or modem by a cable (no wireless connection)

Are you looking for an exciting opportunity to work in a fast-paced, customer-focused environment? Join our team as a Call Center Representative and help us provide exceptional customer service to our clients!

Overview A Call Center Representative is a customer service professional who works in a call center environment. They are responsible for providing customer service and support to customers over the phone, through email, or in person. They may also be responsible for handling customer inquiries, resolving customer complaints, and providing product information. Detailed Job Description Call Center Representatives are responsible for providing customer service and support to customers over the phone, through email, or in person. They must be able to handle customer inquiries, resolve customer complaints, and provide product information. They must also be able to accurately document customer interactions and follow up with customers as needed. Job Skills Required
• Excellent communication skills
• Strong customer service skills
• Ability to multitask
• Problem-solving skills
• Knowledge of customer service software
• Knowledge of call center operations
• Knowledge of company products and services
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service software
• Knowledge of call center operations
• Knowledge of company products and services
Job Knowledge
• Knowledge of customer service software
• Knowledge of call center operations
• Knowledge of company products and services
Job Experience
• Previous customer service experience
• Previous call center experience
Job Responsibilities
• Answer customer inquiries over the phone, through email, or in person
• Resolve customer complaints
• Provide product information
• Accurately document customer interactions
• Follow up with customers as needed